Navigating the Ruckus Cloud Web Interface

The Ruckus Cloud web interface is a graphical user interface (GUI) for managing your access points, venues, and wireless networks.

After you complete signing up for a Ruckus Cloud account, you can access the Ruckus Cloud web interface from any device (desktop, laptop, or smart phone) that is connected to the Internet.

Figure 5  Primary Elements of the Ruckus Cloud Web Interface
Table 3 Web Interface Elements
Number Name Description
1 Search field Type a keyword or phrase to search for matches in venues, APs, switches, and networks.
2 Navigation pane Use the navigation pane to navigate through the main pages of the portal, which include:
  • Dashboard
  • Venues
  • Networking Devices
  • Networks
  • Switch Configuration
  • Users
  • Events
  • Administration
  • Analytics
3 Content area When you click an item on the navigation pane, the related information (tables, lists, configuration options, and so on) displays in the content area.
4 User information Displays your first and last name, and company name, as recorded in your Ruckus Wireless account profile.
5 (Alarm indicator) Click to view the latest alarms that have occurred on the controller and managed APs or ICX switches. If a number appears above the icon, it indicates the number of new alarms that have occurred since you last viewed the list.
6 ? (Help) Click to display a list of links to the Ruckus Cloud online documentation:
  • Documentation: View the complete online documentation for Ruckus Cloud.
  • How-To videos: View Ruckus Cloud training videos that have been posted on YouTube.
  • Help for this page: Display help information that is specific to the current page.
  • Supported AP Models: Go to the Ruckus Cloud Wi-Fi supported AP models' page.
  • Contact Support: Go to the Ruckus Support portal.
  • Open a Case: Open a Ruckus Support case.
  • My Open Cases: View your open cases with the Ruckus Support.
  • Privacy: View the Ruckus Cloud Privacy Policy.
  • About Ruckus Cloud: View information about the Ruckus Cloud software.
7 (Account) Click to view links for managing your account.
  • Updating Your Profile: Click to edit the time zone and event details level that have been configured for your Ruckus Cloud account.
  • Changing Your Password: Click to edit your Ruckus Wireless profile password.
  • Log Out: Click to log out of the Ruckus Cloud web interface.

Sending Feedback

The Send Feedback option is located at the bottom-left corner of the navigation pane. Use the Send Feedback form to send feedback, suggestions or questions. Click Open a Support Case to open RUCKUS support site and open a support case.
Figure 6  Sending Feedback
Parent topic: Getting Started