Viewing Client Details

You can view details about a wireless client to determine its properties, including its MAC address, IP address, and the user name used to associate it with the AP or switch. You can also view information about its connection, venue, AP or switch, network, and VLAN ID.

1. From menu, click Users.
   By default, the Wi-Fitab is selected.
   The Users page loads and displays th two tab Wi-Fi and Switch. The screen displays both connected and disconnected (historical) wireless clients with search options. When searching for disconnected (historical) clients, you can only search by MAC address, hostname or username.
   NOTE

   If a large number of clients appears on the Clients page, use the filtering options to narrow down the client list. Refer to Filtering Associated Clients for more information.
2. From the list of currently associated clients, locate the wireless client (connected or disconnected) for which you want to view details, and then click its MAC address. The Client MAC Address page appears and displays three sections across two panes followed by five report-type sections.
3. In the Client Properties section, information about the wireless client's network properties information displays. The following table lists the client property details for connected and disconnected clients:

   Table 5 Client Property Details

   MAC Address	MAC address of the wireless client
   Device OS	Operating System icon and name
   Host Name	Product name
   User Name	User name used to associate with wireless client with the managed AP
   Status	Current status of the wireless client

4. In the Connection section, information about the wireless client's connection information displays. The following table lists the client's current connection details:

   Table 6 Client's Current Connection Details

   Connected Time	Length of time that has elapsed since the wireless client associated with the managed AP
   IP Address	IP address assigned to the wireless client
   AP Name	Name of the AP with which the wireless client is associated
   Venue	Venue name where the client is located
   Network	Network name
   Connected to SSID	SSID on the managed AP to which the wireless client is associated
   VLAN ID	ID number of the VLAN
   Connected to BSSID	BSSID on the managed AP to which the wireless client is associated

   For disconnected clients, the connection information displays as a Last Session section with the following details for the disconnected client's last session:

   Table 7 Disconnected Client's Last Session

   Start and End Time	Start and end time of the last session of the disconnected wireless client associated with the managed AP
   Session Duration	Duration of the last connected session
   Last IP Address	Last IP address assigned to the wireless client
   Last AP Connected to	Name of the last AP with which the wireless client is associated
   Last Venue	Name of last venue where the client is located
   Last SSID	SSID on the managed AP to which the wireless client is associated

5. In the Operational Data for Current Session section, information about the wireless client's operational data displays. The following table lists the operational data details for current connected clients ( this information is not available for disconnected clients):

   Table 8 Operational Data Details

   RF Channel	Radio Frequency (RF) channel number
   Transmitted Bytes	Number of bytes, in kilobytes, sent during this current session
   Transmitted Packets	Number of packets in total, sent during this current session
   Received Bytes	Number of bytes received during this current session
   Received Packets	Number of packets in total, received during this current session
   Frames Dropped	Number of frames dropped during this current session
   RSSI	The received signal strength indicator, expressed in dBm. The value may be expressed in three colors - green, orange or red. Green represents good signal strength, orange represents moderate signal strength, and red represents poor signal strength.
   SNR	The signal-to-noise ratio, expressed in decibels (dB). The signal power indicator adjacent to the value indicates signal strength. Higher value indicates more power.

6. In the Client Information for Last 7 Days (Date-start-to-date-finish) section you can choose to display the information for 24 hours or 7 days using the drop-down arrow on the right of the screen.
   The following report information in table or graphical format is displayed:

   • Historical Stats—the following information is displayed for both connected and disconnected clients:
     • Number of APs that are connected
     • Average rate in Bytes
     • User traffic in MB
     • Number of applications being used
     • Average session length in minutes and seconds
     • Number of sessions
     • Slider graphic showing use of the radio bands 2.4GHz and 5GHz in Bytes, GB, or MB
   • Traffic Trend
   • Top 10 Applications by Traffic Volume
   • Events History
   • Session History
   Review the information for any patterns or trends.

Viewing Switch Clients

7. From menu, click Users. The Users page loads and displays.
8. Select the Switch tab. The switch clients page appears displaying the list of clients with the following information.
   • MAC Address: MAC address of the switch client.
   • Description: Description about the switch client.
   • Device Type: the device type.
   • Venue: The name of the venue.
   • Switch: the name of the switch.
   • Port: The port number of the switch.
   • VLAN: The VLAN ID.
9. Click on a switch client to view its properties.
   Figure 112  Switch Client Properties

   

   The switch Client Properties page displays the following information.

   Device

   • MAC Address: MAC address of the switch client.
   • Device Type: the device type.
   • Description: Description about the switch client.
   • Status: The status of the connection.
   Connection

   • Venue: The name of the venue.
   • Switch: the name of the switch.
   • Port: The port number of the switch.
   • VLAN: The VLAN ID.