Testing Client Services

The Service Validation page allows users to test LAN, WAN and connectivity to application servers with ease. .

APs will emulate as virtual clients and perform the end-to-end connectivity tests (such as EAP, RADIUS, DHCP, DNS, ping, and traceroute) thereby connecting to a WiFi network and the internet thereafter. It also performs speed tests to determine the quality of the connection. This feature therefore offers a comprehensive, end-to-end testing mechanism for users. You can create tests and customize them based on your network requirements. For example, you can create a test to determine network connectivity for a subset of APs within your network. There is no limitation on the number of APs selected to perform these tests. APs continue to serve actual clients while performing service validation tests. It is important to note that service validation tests generate test traffic over the wired interface. Mesh APs cannot participate in service validation tests.

Follow these steps to create a test:

  1. From the navigation bar, click Service Validation.
    The Service Validation page is displayed containing information about the test created earlier such as the test name, number of APs tested, last run time, test results and so on. It also displays the total number of tests created, number of tests that passed and failed, and those that are pending and yet to be run on the network.
    Service Validation Page
    • Name: Displays the name of the test
    • APs: Displays the number of APs in the zone
    • Run: Click to run the test
    • Last Run: Displays the timestamp of the last test run on the AP
    • APs Under Test: Displays the number of APs that have been tested
    • Last Result: Displays test success as a percentage. For example, if all the APs within the zone passed the test criteria, then 100% success is displayed as the result. If the test is ongoing, then the status "In progress" is displayed. For example, "In progress...(2 of 16APs tested)"
    Click to view the test results.
  2. Click Create Test.
    The Create Test page is displayed.
    Creating a Test
  3. Enter a name for the test
  4. Click Next. The AP selection page is displayed.
  5. Select the APs you want to include to the test from the network.
  6. Click Next. The Settings page is displayed.
    Configure the following options:
    • WLAN: Select the WLAN
    • Authentication Type: Select an authentication method from the menu
    • Radio Band: Select the radio frequency that you want to test the APs at - options include 2.4 GHz, 5GHz or both these frequencies
    • Username: Enter the username. Some authentication methods such as OpenAuth and WPA2-Personal do not demand entry of login credentials but others such as WISPr and Web Authentication would require you to enter your login credentials. For some authentication methods such as Guest Access, the username is already populated requiring only password entry.
    • Password: Enter the password
    • DNS: Select one of the options - Default or Custom to assign IP address to APs
    • Ping Destination Address: Enter the IP address (internal or external) or URL of the ping destination
    • Traceroute Destination Address: Enter the IP address or URL of the traceroute destination
  7. Click Save to save the test configuration.
After the test is created, its is displayed in the Service Validation page.

You can click Run to run the test to determine the network connectivity. After you run the test, results of the test are displayed under Last Result. Click the Clone, Edit and Delete icons respectively to clone the test, edit test configuration options and to delete it (). You can only edit the test that you create.