RUCKUS AI Release Notes
About This Document
This section provides information on the revision history.
| Revision Date | Description |
|---|---|
| 08 April 2024 |
|
| 26 March 2024 |
|
| 23 February 2024 | Editorial updates and corrections |
| 23 January 2024 |
|
| 22 December 2023 |
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| 8 December 2023 | Added Zones, Wi-Fi Networks, Controllers, and SmartZones features to the RUCKUS AI. |
| 10 October 2023 | RUCKUS Analytics rebranded to RUCKUS AI. |
Product Information
This topic summarizes production information for the RUCKUS AI software release.
RUCKUS AI Release Information
General Availability Date: 02 April 2024
How Do I Get Support?
For product support information and details on contacting the Support Team, go directly to the RUCKUS Support Portal using https://support.ruckuswireless.com, or go to https://www.ruckusnetworks.com and select Support.
RUCKUS AI Updates
This section outlines the changes introduced in RUCKUS AI over time.
April 2024
- Internationalization (i18n) and Localization (l10n): RUCKUS AI provides users with the option to customize the user interface language to match their preferences or regional needs. RUCKUS AI supports six languages: English, French, Spanish, Portuguese, Japanese, and Korean. Users can set the default language for their tenant account, or they can choose their preferred language based on user preferences or browser settings.
- The UX harmonization update extends to
migrating the pending pages from the 'Classic View' (former RUCKUS Analytics web UI) to
the new RUCKUS AI
web UI. The following features under the Administration menu are migrated to the new RUCKUS AI web UI:
- Webhooks
- Onboarded Systems
- Support
March 2024
- Added granularity picker for Schedules which allows you to specify the time interval for which data is aggregated and presented in scheduled reports. Default granularity value is defined for existing schedules. For daily and weekly schedules, the default granularity is set to 15 minutes, while for monthly schedule, the default granularity is set to Hour.
- Hotfixes and defects resolved across Reporting and RRM modules. For more details, refer to Resolved Issues.
January 2024
- AI-Driven RRM has additional options to select partial optimization or full optimization. While full optimization adjusts channel plan, channel bandwidth, and Tx power; partial optimization adjusts only channel plan while retaining the configured channel bandwidth and TxPower.
- AI-Driven RRM displays RRM health visibility for all zones apart from optimized and non-optimized to cover additional scenarios such as verified, verification error, insufficient licenses. It helps you to understand the underlying missing configurations and optimize the network by leveraging RRM feature across all zones.
- Melissa with Generative AI now helps you to get started with a default prompt of frequent incidents with detailed summary. This feature is constantly upgraded and improvised for better questions and answers to provide rich conversational interactions with the user.
- New incidents are introduced for Airtime Busy, Rx and Tx with detailed insights, network impact, root cause, and resolution.
- As part of the migration process, the following features are deprecated from the
AI Analytics navigation menu in the Classic View of former RUCKUS
Analytics web UI.
- Incidents
- Recommendations
- Health
- Config Change
- Client Troubleshoot
Note that, these features are available in the new RUCKUS AI web UI.
December 2023
- Melissa is now Melissa with Generative AI, provides rich conversational interface with RUCKUS AI.
- Fixed network-admin scope for RUCKUS AI menu items which otherwise was causing errors and logout.
- Introduced a new eight-hour filter to monitor the most recent activity and issues in the network.
- AI analytics are integrated into individual APs to monitor and enhance their performance.
- Integrated Zones to the RUCKUS AI navigation system.
- Added Wi-Fi and Wired sections to the RUCKUS AI navigation system.
- Controllers and Smartzone features have been integrated into the reports.
October 2023
- RUCKUS Analytics is now rebranded as RUCKUS AI.
- New dashboard with enhanced central visibility of AI-driven RRM, AI-Operations and incidents.
- Restructured navigation system for all RUCKUS AI features including new sections for Clients, Wi-Fi and Wired.
- Easier network drilldown navigation user experience replacing the earlier circle packing method.
- Refreshed modern UX styling across entire RUCKUS AI.
Prerequisites
This section describes the prerequisites for the product.
- When there are more than one node in an SZ cluster, AI Driven Cloud RRM needs SZ firmware 5.2.2.0.1563 with KSP (ER-11990_FixRAServiceValidation_5_2_2_0_1563-v1_863521.ksp)/ 6.1.1/ 6.1.2/ 7.0 and later for it to work.
- Before logging in to RUCKUS AI, ensure that you have configured the Northbound Data Streaming to enable data transfer from the controller, and configure the controller to enable historical connection failures and client events.
- AI-Driven RRM is supported only in SmartZone controller 5.2.1 and later.
- AI-Driven RRM is supported only in zones without mesh configurations.
- AI-Driven RRM is supported only if all APs in the zone are fully licensed, and you should not add unlicensed APs to the zone at a later stage.
- AI-Driven RRM works only if the zone APs transmit enough traffic data.
- If you experience a SZ issue in a cluster with more than one node, that will be fixed only with 6.1.1. Then you must provide three days of AP peer data (surrounding AP or neighbor data) for RRM to compute and display the recommendation patterns.
Known Issues
This section describes the known caveats and limitations of the product.
Known caveats describe unexpected actions within a product. The following are the current active caveats that may have been applicable in previous releases. A caveat that remains unresolved from a previous release will have an impact on all future releases until it is resolved.
General
- RUCKUS AI requires at least one AP to be connected to the SZ/vSZ.
- PCAPs are displayed within 15 minutes of the failure time.
- WPA2-PSK authentication failure is displayed as EAP failure.
Report and Data Studio
- Report generation (database) timeouts may occur for data older than one month or report periods exceeding 2 weeks, depending on the data volume. The problem can be alleviated by shortening report periods, scheduling reports to run during off-peak hours, or generating reports during off-peak hours of the region.
- In Data Studio, native filter has no effect for schedule reports and dashboard export csv.
- In Data Studio, the filter applied on the Schedules page resets when you toggle between Admin and Brand modes. You have to apply the filter again.
- If Data Studio is opened in two different tabs or windows, toggling between Admin and Brand modes in a window will impact the other window or tab.
- Reports on new RUCKUS AI UI do not support multiple AP selection.
- For scheduled reports and dashboards, if the query times out, no reports or dashboards will be sent.
Service Validation
- Service Validation uses SpeedTestC which has limitation and shows lower speedTest results than the normal clients test.
- Service Validation for WLAN will fail if Guest Access Portal is enabled with Always Accept authentication mode.
- Service Validation does not work for APs that are configured with DHCP/NAT.
- In Service Validation, Ping/Tracert/Speedtest uses the station AP DNS instead of the client subnet DNS.
- Mesh APs cannot operate as station APs in Service Validation with virtual wireless client.
- For new SSIDs, Service Validation tests with virtual wireless client may take up to 24 hours after the SSID is created.
Video Call QoE
- RUCKUS AI may take up to 30 minutes to display detailed Wi-Fi data of zoom call participants.
- If the Zoom call participants are connected through the VPN, then the Zoom server reports the clients as "wired" though they are connected to RUCKUS Wi-Fi.
Recommendations
- If a non-default DP group is being used, SmartZone's zone version and DP group version must be identical for the RUCKUS AI recommendations to function properly.
- AI-Driven Cloud RRM does not operate in zones that have mesh configuration enabled.
- When there are more than one node in a SZ cluster, AI Driven Cloud RRM needs SZ firmware 5.2.2.0.1563 with KSP (ER-11990_FixRAServiceValidation_5_2_2_0_1563-v1_863521.ksp)/ 6.1.1/ 6.1.2/ 7.0 and later for it to work.
- In cases where the number of APs is increased by a large percentage or the channel range is greatly reduced after the AI-Driven Cloud RRM recommendation is applied, the number of interfering links may show an increase over the original value (before the network changes). This indicates that the network conditions had changed and interference cannot be driven to zero. However, AI-Driven Cloud RRM still runs in the background and provides the best possible channel plan given the new network conditions.
Configuration Change feature
- Firmware changes in SmartZone are not recorded as a configuration change.
- SmartZone controller configuration changes at system level, domain level, profile configuration, creating and deleting zone, WLAN, WLAN group, AP group, AP and those related to moving APs between zones, and AP groups are not supported.
- Some configuration values such as Channel fly optimization period and AP time zone are not displayed in user-friendly format.
- Multi-level configuration for parameters such as SNMP v2/v3 agent information and AP model specific configurations are not displayed.
- Configuration change entries are not displayed when WLAN QosMapSet state is changed from disable to enable, after editing Internal DPSK WLAN, after changing RGRE to SGRE in CCM GBP, and for QinQ.
- Configuration change and AI recommendation features are not yet supported for RUCKUS Cloud tenants.
A few features are available in the new RUCKUS AI web UI, but when you click on these features, you will be redirected to the old RUCKUS Analytics web UI. You can use the old RUCKUS Analytics web UI to access features that are not visible in the new RUCKUS AI web UI.
Resolved Issues
This section describes resolved issues in the release.
March 2024
- Resolved a reporting glitch in the 'Access Point' report regarding the 'Top APs by Offline Duration' details by replacing the bar chart with donut chart. This change applies to both the 'Access Point' report and any new Gallery import of the Access Point dashboard.
- Filters applied on Data Studio dashboard are saved for the schedule and honored in the scheduled report. These stored filters persist for the schedule unless the schedule is edited after applying new filters. However, for CSV report export, the filters applied on Data Studio dashboard won't be saved but will be honored in the report.
- Resolved reporting issue by adding granularity for schedules. (ER-13369, FR-6979)
- Resolved an issue where Service Validation profile could not be created from the new RUCKUS AI web UI. (ER-13354)
- Resolved an issue where there is no recommendation due to Verification Error. (ER-13348)
- Resolved an issue where RRM does not raise recommendations for a zone which has only one AP but considered as a Verification Error. (ER-13329)
- RUCKUS AI’s onboarded system page in NA environment has been fixed. (ER-13237)
- Resolved an issue where incorrect Application usage data was displayed in Applications report. (ER-13095)
- Resolved an issue where the user is unable to configure radio using public API (ER-12954).