June 2025

• A new wired incident for LLDP Status has been introduced, which identifies switches where LLDP is disabled or misconfigured, providing detailed insights, network impact, root cause, and resolution. This incident requires switches to run FastIron firmware version 10.0.10g, 10.0.20c, or later as a prerequisite.
• Adhoc Reports have been introduced to provide predefined, table-based views of network data, designed primarily to meet customer needs for structured exports in CSV format. These reports focus on delivering raw, tabular data suitable for offline analysis, reporting, and integration with external tools. The following reports are available under Adhoc Reports:
  • Wireless: RSS and Traffic by Access Points
  • Wireless: RSS and Session by Access Points
  • Wireless: Airtime by Access Points
  • Wireless: Traffic by Applications and Access Points

April 2025

• New wired incidents have been introduced for Port Congestion and Uplink Port Congestion with detailed insights, network impact, root cause, and resolution. These incidents require switches to run FastIron firmware version 10.0.10f/10.0.20b as a minimum prerequisite.
• New wired incident for L2 Loop Detection has been introduced with detailed insights, network impact, root cause, and resolution. This incident requires switches to run FastIron firmware version 10.0.10f_cd2/10.0.20b or later as a prerequisite.

March 2025

• The RUCKUS AI login process is managed through the RUCKUS Account Management system, a unified authentication platform designed to streamline user login process and secure access to RUCKUS cloud services. Using the system, RUCKUS AI authentication follows a two-stage login process. You first enter your credentials on the login page, which serves as the primary authentication gateway. After successful validation, the system redirects you to the RUCKUS Identity Management (IDM) page for secondary authentication, ensuring secure access to RUCKUS AI.
• The Configuration Change page now features a visualization for IntentAI status changes, including actions such as Apply, Revert, and Apply/Revert Failed. This improves visibility into IntentAI's automated operations, allowing you to monitor and analyze these changes over time.
• The Configuration Change page has been enhanced with improved filtering capabilities. Additionally, a new export feature has been introduced, allowing you to download configuration change data in CSV format.
• REST APIs (starting with select admin operations) are now available for RUCKUS AI, providing expanded capabilities for integrating with third-party applications. For detailed API documentation and usage guidelines, refer to https://docs.ruckus.cloud/api/ai.
• RUCKUS AI now supports Application Tokens, enabling secure authentication for third-party applications accessing RUCKUS AI REST APIs. By generating an application token, you obtain a Client ID and Client Secret, which are required to authenticate the application and access RUCKUS AI REST APIs.

January 2025

• The Health page includes new KPI metrics for wired networks, such as Multicast Traffic Compliance, Interface Health Compliance, and DHCP. These metrics enable you to measure network compliance against SLA goals and provide the ability to drill down by network segment and time for detailed analysis.

  As part of this update, all existing and newly added wired KPI metrics now require switches to run FastIron firmware version 10.0.10f or later as a minimum prerequisite.

• A new Wired AI Security category has been introduced to include TCP SYN DDoS incident detection. This feature detects TCP SYN attack incidents, provides notifications to users, and recommends appropriate remediation actions to mitigate potential threats. This functionality requires switches to run FastIron firmware version 10.0.10f or later as a minimum prerequisite.
• The incident previously labeled as 'Sub-optimal WAN throughput' has been renamed to 'Physical link speed/duplex mismatch between AP and upstream device' with its severity level adjusted to P4 for better alignment with the behavior. It is reported as a single Zone-level incident, reducing the number of individual incidents in the Incidents table and simplifying incident management. Additionally, the updated incident includes detailed information about affected APs, providing greater clarity and actionable insights to streamline troubleshooting processes.
• Client Troubleshooting workflows have been enhanced with:
  • The inclusion of Roam Type in the connection event details pop-up.
  • The addition of BTM sent and received request details.
• Enhancements have been introduced to enable AP filtering by MAC address across multiple AI feature sets. This ensures accurate identification of APs in environments with large sets of devices sharing similar names.

November 2024

• Introduced IntentAI, an advanced AI-powered framework designed to autonomously manage and optimize wireless networks by interpreting and executing user-defined network intents. With AI-driven features such as AI-Driven RRM, EquiFlex, and AI Operations, IntentAI continuously monitors network conditions, dynamically adjusting configurations to align with user-specified priorities, such as maximizing throughput, supporting high client density, or reducing interference. Leveraging AI and machine learning, IntentAI simplifies network management, enhances performance, and adapts to changing conditions in real-time, offering a seamless and intelligent approach to wireless optimization.
• The previous AI-driven features, including AI-Driven RRM and AI Operations, are now integrated into the IntentAI framework. These features, along with the new EquiFlex intent, continue to provide intelligent recommendations and network optimization based on real-time analysis. This integration streamlines the management of AI-driven network operations, making it easier to define and implement specific performance goals while ensuring continuous optimization aligned with user-defined network priorities.
• Introduced EquiFlex, a new AI-driven intent within the IntentAI framework, that optimizes Wi-Fi performance in high-density environments by intelligently managing probe responses. By reducing unnecessary management traffic, EquiFlex enhances network efficiency and improves the overall user experience, especially in networks with a high number of Wi-Fi clients.

August 2024

• The Health page includes new wired KPI metrics to measure your network compliance based on SLA and allows drilling down by network segment and time (for switches running FastIron firmware version 10.0.10d and later). The wired KPIs include Authentication, Port Utilization Compliance, Uplink Port Utilization Compliance, Memory Compliance, CPU Compliance, Temperature Compliance, and PoE Utilization Compliance.
• The Health page also includes a new Overview tab that provides high-level metrics for both wired and wireless network components.

July 2024

• AI-Driven RRM is enhanced with configuration from Automated Frequency Coordination (AFC) for 6 GHz channel allocation in the US region.
• A new set of prebuilt MSP user roles has been introduced, enabling MSP use cases with more refined scope and access permissions for RUCKUS AI features. Additionally, existing role names have been updated.
• Existing role names have been renamed for consistency across RUCKUS interfaces.

April 2024

• Internationalization (i18n) and Localization (l10n): RUCKUS AI provides users with the option to customize the user interface language to match their preferences or regional needs. RUCKUS AI supports six languages: English, French, Spanish, Portuguese, Japanese, and Korean. Users can set the default language for their tenant account, or they can choose their preferred language based on user preferences or browser settings.
• The UX harmonization update extends to migrating the pending pages from the 'Classic View' (former RUCKUS Analytics web UI) to the new RUCKUS AI web UI. The following features under the Administration menu are migrated to the new RUCKUS AI web UI:
  • Webhooks
  • Onboarded Systems
  • Support

March 2024

• Added granularity picker for Schedules which allows you to specify the time interval for which data is aggregated and presented in scheduled reports. Default granularity value is defined for existing schedules. For daily and weekly schedules, the default granularity is set to 15 minutes, while for monthly schedule, the default granularity is set to Hour.
• Hotfixes and defects resolved across Reporting and RRM modules.

January 2024

• AI-Driven RRM has additional options to select partial optimization or full optimization. While full optimization adjusts channel plan, channel bandwidth, and Tx power; partial optimization adjusts only channel plan while retaining the configured channel bandwidth and TxPower.
• AI-Driven RRM displays RRM health visibility for all zones apart from optimized and non-optimized to cover additional scenarios such as verified, verification error, insufficient licenses. It helps you to understand the underlying missing configurations and optimize the network by leveraging RRM feature across all zones.
• Melissa with Generative AI now helps you to get started with a default prompt of frequent incidents with detailed summary. This feature is constantly upgraded and improvised for better questions and answers to provide rich conversational interactions with the user.
• New incidents are introduced for Airtime Busy, Rx and Tx with detailed insights, network impact, root cause, and resolution.
• As part of the migration process, the following features are deprecated from the AI Analytics navigation menu in the Classic View of former RUCKUS Analytics web UI.
  • Incidents
  • Recommendations
  • Health
  • Config Change
  • Client Troubleshoot

Note that, these features are available in the new RUCKUS AI web UI.