Initial Product Release Information

New Features

The following section provides information on the features made available in the first release of the product.

Welcome to RUCKUS One!

RUCKUS has built our new Cloud platform from the ground up, and we are very excited about this first release! RUCKUS One is an AI-driven network assurance, service delivery, and business intelligence platform that enables customers to easily manage a converged enterprise network, make better business decisions, and deliver exceptional user experiences.

In this first release of RUCKUS One, we are bringing a whole new experience to our end customers. Highlights include:
  • All new user interface: The UI has been redesigned to incorporate features from across multiple functional areas into a single, unified view of the customer network. This new framework gives us room to expand our platform offering with exciting new services and solutions, as well as provide a platform that can support language localization, user customization, tiered feature offerings, and much more.
  • Analytics and Assurance: Features formerly reserved for RUCKUS Analytics customers are coming to RUCKUS One. Users have access to our powerful AI Assurance and Network Health capabilities that free the network admin from a wide variety of mundane tasks necessary to assure network uptime and performance. For Professional users, Service Validation allows the user to validate network availability, performing speed tests via virtual clients without the need of additional hardware sensors, at scheduled or on-demand intervals.
  • Business Insights: Data Studio provides the tools necessary for an admin and business analyst to build custom dashboards and insights across multiple datasets. These dashboards can be saved, shared, or downloaded from the Gallery for vertical and industry-specific uses. Reports can be generated on demand or automated for easy delivery, keeping the leadership informed about KPIs
  • Firmware Management: The administrator can easily manage access point and switch firmware. Firmware updates can be scheduled manually or automatically on a per venue basis, and new versions can be skipped or disabled entirely. Multiple firmware version support in a single venue is also available, allowing the administrator to mix supported device models at the same venue. For example, an 802.11ac wave1 R500 can be deployed at the same venue as an R560 or R760, providing support for a longer device refresh cycle.
  • Tiered Subscription Offering: A flexible subscription model with tiered subscription levels— Essentials and Professional— enables customers to adopt features aligned with their business needs. RUCKUS One Essentials comes with everything needed to operate an optimized, scalable network efficiently and effectively. RUCKUS One Professional includes all the great features from Essentials and uplevels the platform with AI Assurance, longer term trend analysis and data retention, and easy to understand AI recommendations that make deploying and operating a world-class network a breeze.
  • API with JSON Web Tokens (JWT): The new RUCKUS One API has been rewritten from the ground up. Support for JWT allows for a more scalable and secure deployment, while continuing to support many of the existing APIs via API forwarding. While many APIs are backwards compatible with the previous RUCKUS Cloud implementation, many new APIs have been implemented using the JWT architecture. For the full API documentation, refer to: https://docs.ruckus.cloud/api/. RUCKUS maintains a repository of code snippets here: https://github.com/commscope-ruckus.
  • 6-GHz AP support: RUCKUS One supports the latest RUCKUS Wi-Fi 6E access points, the R560 and R760.
  • ICX 8200 support: RUCKUS One supports the latest RUCKUS ICX switch family, the ICX 8200.
Additionally, many smaller features have been built into the new RUCKUS One platform:
  • Reusable services and policies: The new Network Control section of RUCKUS One is designed to provide reusable service and policy configurations to be applied across multiple venues and devices. As we incorporate more services from across our product lines into the RUCKUS One platform, they will become available here.
  • DPSK Management: Dynamic Pre-Shared Key management is being reworked. Improvements include managing the MAC addresses associated with the DPSK, being able to edit an existing DPSK, importing DPSKs from SmartZone or ZoneDirector export formats, and more.
  • Static IP address for APs: Static network settings are now supported in RUCKUS One. Users can now configure static IP settings on RUCKUS APs managed in the Cloud.
  • SNMP for APs: Often requested, AP SNMP support has been enabled in RUCKUS One for monitoring of network devices. RUCKUS APs now support SNMPv2 and SNMPv3 in read-only operation.
  • Client Load Balancing for APs: When Load Balancing is enabled in a multi-band and/or multi-AP deployment, the AP automatically distributes client load across radio bands and across nearby APs.
  • Directed Multicast: Directed Multicast converts incoming multicast traffic to unicast, reducing airtime utilization and improving data throughput performance. This feature is enabled at the venue level and supports converting directed multicast over the air and over the wire.
  • mDNS (Bonjour) Fencing: The mDNS (Bonjour) Fencing feature provides a mechanism to limit the scope of mDNS service discovery in the physical/spatial domain. Users can limit the range of forwarded mDNS broadcasts to a single AP or adjacent neighbor APs. mDNS Fencing is configured on a per-venue basis.
  • Allowing outdoor APs to use Indoor channels: In some global environments, outdoor APs had been precluded from using Indoor channels; this is now a supported configuration.
  • Selectable Country Code: In some global environments, there is a need to run a different Wi-Fi Country Code than the local country/regulator requires (the location does not have a country code, testing remote location channels, and so on). This is now available at the time of venue creation.
  • Legacy AP firmware: With the launch of 6-GHz support in RUCKUS One, we introduce the ability to use End of Life or “Legacy” access points (APs) at the same venue with new Wi-Fi 6E APs through a “multiple firmware support” feature. Each venue supports two versions of access point firmware, one for current active RUCKUS Wi-Fi devices, and one for Legacy devices, which currently includes the R310, R500, R600, R730, and T300 series of APs.