Firewall Ports to Open for RUCKUS Analytics

The following table lists the ports that must be opened in the network firewall to ensure that managed SmartZone (SZ) or Virtual SmartZone (vSZ) can communicate successfully with RUCKUS Analytics.

To allow RUCKUS Analytics to properly function, configure your firewall according to the following guidelines. These URLs and IPs must always be whitelisted & available.

Verify that your firewall allows outbound connectivity (port 443). You must allow the network traffic initiated from the SmartZone and vSZ to the above URLs & IPs.

US users:

  • https://ruckus.cloud (34.102.183.44)
  • https://messagehub.analytics.ruckus.cloud (34.69.139.151)
  • https://serviceloc.ruckuswireless.com (23.236.63.97)

EU users:

  • https://eu.ruckus.cloud (34.107.197.242)
  • https://messagehub.analytics.eu.ruckus.cloud (34.89.193.24)
  • https://serviceloc.ruckuswireless.com (23.236.63.97)

APAC users:

  • https://asia.ruckus.cloud (35.190.34.117)
  • https://messagehub.analytics.asia.ruckus.cloud (34.96.208.196)
  • https://serviceloc.ruckuswireless.com (23.236.63.97)
Table 1.
Service Name URL and Region Purpose
RUCKUS Cloud

https://ruckus.cloud (US)

https://eu.ruckus.cloud (EU)

https://asia.ruckus.cloud (APAC)

Used for the administration portal of Ruckus Cloud. The IP for this service is anycast and globally load balanced for performance. Data processing and compute is done in US (US) / Germany (EU) / Hong Kong (APAC).
Message Hub

https://messagehub.analytics.ruckus.cloud (US)

https://messagehub.analytics.eu.ruckus.cloud (EU)

https://messagehub.analytics.asia.ruckus.cloud (APAC)

Used by the SZ to send analytics data to the cloud. This is hosted in US (US) / Germany (EU) / Hong Kong (APAC).
Service Location https://serviceloc.ruckuswireless.com

Used by the SZ to determine the correct endpoints to connect to. This is hosted in the United States. No analytical data will flow to this endpoint but connectivity is required for service discovery.