If you are unable to log in to the Ruckus LTE AP Management Service portal, review the following.

• If you already have a Ruckus LTE AP Management Service account but forgot password, reset your account password.
• If an error occurs (or nothing happens) when you attempt to log in to the AP Management Service portal, make sure that you have a valid Ruckus LTE AP Management Service account. A Ruckus LTE AP Management Service account is different from a Ruckus Support account. To request for a Ruckus LTE AP Management Service trial account, contact your local Ruckus sales representative.