Logging In to RUCKUS AI

The RUCKUS AI login process is managed through the RUCKUS Account Management system, a unified authentication platform designed to streamline the user login process and secure access to RUCKUS cloud services. Using the system, RUCKUS AI authentication follows a two-stage login process. You first enter your credentials on the login page, which serves as the primary authentication gateway. After successful validation, the system redirects you to the RUCKUS Identity Management (IDM) page for secondary authentication, ensuring secure access to RUCKUS AI.

Complete the following steps to log in:

  1. Open your web browser, and enter the RUCKUS AI URL for your region.
    After the login page loads, your region is selected in the Region option. Based on the support entitlement for your asset, you can connect to the RUCKUS AI cluster in the United States, Europe, or Asia by using the above link or selecting the corresponding region from the login page.
    Example Login Portal Page
  2. Enter your registered email address and click Next. The IDM login page to access RUCKUS AI is displayed.
    RUCKUS AI Sign In Page
  3. Enter your RUCKUS AI email address and password.
  4. Click Sign In. The RUCKUS AI dashboard loads in your browser.