RUCKUS AI is a cloud service that delivers robust service assurance for IT and business intelligence to line-of-business stakeholders to help customers get the most from their enterprise network. Powered by artificial intelligence (AI) and machine learning (ML) algorithms, this cloud service simplifies operations by automatically classifying service incidents by severity-tracing root causes, and recommending steps for remediation. AI automatically recommends configurations that optimize the RF environment in the customer's network. RUCKUS AI enables line-of-business stakeholders to define and monitor business key performance indicators (KPIs) for better business outcomes.

Smartzone controllers, access points, and switches serve as data sources for measuring and collecting metrics related to KPIs, connectivity status and flows, traffic, applications, and more. The data is packaged by the AP, switch, or controller as lightweight streaming telemetry and sent to the cloud through a secure transport. Once in the cloud, data is ingested into a scalable and efficient data warehouse, analyzed using machine learning and artificial intelligence algorithms, and presented for your consumption in several different formats for a variety of use cases.

RUCKUS AI provides following valuable resources for network administrators:

• Dashboard: Summarizes the network health and provides a quick focus on top problem areas.
• AI Analytics: Provides a detailed analysis on incidents, client impact, reasons, root causes, and recommendations.
• Incidents: Provides a total count of incidents that occurred in the network and categorizes them according to severity.
• IntentAI: Provides an advanced AI-driven solution that transforms network management through the utilization of fundamental network intents that guide the autonomous configuration, optimization, and management of the network based on user-defined preferences. IntentAI encompasses a suite of AI-driven features, including AI-Driven RRM, EquiFlex, and AI Operations.
• Network Assurance: Provides overall network health information and options to conduct various network tests and make the necessary configuration changes to optimize the network.
• Health: Provides information about network health by giving insights about KPIs of the network. The information provided by the Health page allows you to analyze the network health and behavior in real time.
• Service Validation: Provides a comprehensive end-to-end testing mechanism to validate LAN, WAN, and connectivity to application servers.
• Configuration Change: Provides information about changes to network KPIs and displays the before and after configuration change comparison.
• Video Call QoE: Provides a video call quality test report made through applications, such as Zoom, over the Wi-Fi network.
• Zones: Provides information about all of the zones available in your network.
• Client Details and Troubleshooting: Provides granular details about specific client experiences, connectivity issues, and quality.
• AP Details: Provides granular details about specific AP experiences, connectivity issues, and quality.
• Wi-Fi Networks Details: Provides granular details about specific Wi-Fi experiences, connectivity issues, and quality.
• Switch Details: Provides granular details about specific switch experiences, connectivity issues, and quality.
• Data Studio: Provides a fast and intuitive reporting tool that helps to create and edit charts and dashboards.
• Reports: Leverages and displays pre-built reports and charts to understand network usage and inventory.
• Administration: Provides the list of SmartZone controllers that have onboarded to the system and additional information regarding their connection status, firmware versions, and so on.