If you are unable to log in to the RUCKUS Cloud portal, here are a few things to check.

• If you already have a RUCKUS Cloud account but you do not remember your password, reset your RUCKUS Cloud account password.
• If an error occurs (or nothing happens) when you attempt to log in to the RUCKUS Cloud portal, make sure that you have a RUCKUS Cloud account. A RUCKUS Cloud account is different from a RUCKUS Support account. To request a RUCKUS Cloud trial account, contact your local RUCKUS Wireless sales representative.
• For requesting Cloud trial, visit this page: explore.commscope.com/trial.html.