Overview
Learn how to sign up for a RUCKUS Cloud account and log on to the RUCKUS Cloud portal.
You can simplify the management of your RUCKUS Wireless APs, wireless networks, and ICX switches using the RUCKUS Cloud service.
Before You Begin
To start using the RUCKUS Cloud service, you
must prepare the following:
- At least one supported RUCKUS Wireless AP running the required AP firmware version or a RUCKUS ICX switch running supported ICX software version.
- An existing network with Internet connection including DHCP and DNS configuration.
CAUTION: You must also make sure that
no RUCKUS Wireless controllers (for example, SmartCell Gateway, SmartZone, or
Unleashed) exist on the network. If the AP that you are connecting to the Cloud
service detects a RUCKUS Wireless controller on the network, it will connect that
controller instead of the cloud service.
Supported Web Browsers
The RUCKUS Cloud portal is primarily accessible using a web browser. Before signing up for the RUCKUS Cloud service or logging on to the web interface to manage your networks, verify that you are using a supported browser.
The following table lists the web browsers that RUCKUS Cloud supports.
| Browser | Release |
|---|---|
| Google Chrome | 57.0.2987.110 and later |
| Apple Safari | 10.0.3 (12602.4.8) and later |
| Mozilla Firefox | 52.0 and later |
If you use an unsupported web browser, you may experience issues displaying elements on the web interface.