User Authentication |
- Radio: The
distribution of impacted clients who connected to 5 GHz and
2.4 GHz radios.
- WLAN: The different
WLANs to which the impacted clients are connected.
- Client
Manufactures: The distribution of device manufacturers.
- Reason: The
breakdown of various failure reasons experienced by the
impacted clients.
. |
- Authentication
Failure Ratio: A time series chart that shows the failure
ratio over time. The chart includes data for 6 hours before
and 6 hours after (if available) the incident.
- Clients: Three
types of time series data: a line for new clients, a line
for connected clients, and an area chart for impacted
clients.
- Failure counts: A
time series chart with three types of raw failure counts:
Authentication Failures, Authentication Attempts, and Total
Failures, which includes the total of all types of
connection failures (authentication, association, EAP, DHCP,
and so on) that were observed during this period.
|
EAP |
- Radio: The
distribution of impacted clients who connected to 5 GHz and
2.4 GHz radios.
- WLAN: The different
WLANs to which the impacted clients are connected.
- Client
Manufactures: The distribution of device manufacturers.
- Reason: The
breakdown of various failure reasons experienced by the
impacted clients.
|
- EAP Failure Ratio:
A time series chart that shows the failure ratio over time.
The chart includes data for 6 hours before and 6 hours after
(if available) the incident.
- Clients: Three
types of time series data: a line for new clients, a line
for connected clients, and an area chart for impacted
clients.
- Failure counts: A
time series chart with three types of raw failure counts:
EAP Failures, EAP Attempts, and Total Failures, which
includes the total of all types of connection failures
(authentication, association, EAP, DHCP, and so on) that
were observed during this period.
|
Association |
- Radio: The
distribution of impacted clients who connected to 5 GHz and
2.4 GHz radios.
- WLAN: The different
WLANs to which the impacted clients are connected.
- Client
Manufactures: The distribution of device manufacturers.
- Reason: The
breakdown of various failure reasons experienced by the
impacted clients.
|
- Configuration
Change: chart with drop-down table displaying configuration
changes that are relevant to the specific incident.
- Association Failure
Ratio: A time series chart that shows the failure ratio over
time. The chart includes data for 6 hours before and 6 hours
after (if available) the incident.
- Clients: Three
types of time series data: a line for new clients, a line
for connected clients, and an area chart for impacted
clients.
- Failure counts: A
time series chart with three types of raw failure counts:
Association Failures, Association Attempts, and Total
Failures, which includes the total of all types of
connection failures (authentication, association, EAP, DHCP,
and so on) that were observed during this period.
|
DHCP |
- Radio: The
distribution of impacted clients who connected to 5 GHz and
2.4 GHz radios.
- WLAN: The different
WLANs to which the impacted clients are connected.
- Clients
Manufactures: The distribution of device manufacturers.
- Reason: The
breakdown of various failure reasons experienced by the
impacted clients.
|
- Configuration
Change: chart with drop-down table displaying configuration
changes that are relevant to the specific incident.
- DHCP Failure Ratio:
A time series chart that shows the failure ratio over time.
The chart includes data for 6 hours before and 6 hours after
(if available) the incident.
- Clients: Three
types of time series data: a line for new clients, a line
for connected clients, and an area chart for impacted
clients.
- Failure counts: A
time series chart with three types of raw failure counts:
DHCP Failures, DHCP Attempts, and Total Failures, which
includes the total of all types of connection failures
(authentication, association, EAP, DHCP, and so on) that
were observed during this period.
|
RADIUS |
- Radio: The
distribution of impacted clients who connected to 5 GHz and
2.4 GHz radios.
- WLAN: The different
WLANs to which the impacted clients are connected.
- Client
Manufactures: The distribution of device manufacturers.
- Reason: The
breakdown of various failure reasons experienced by the
impacted clients.
|
- Configuration
Change: chart with drop-down table displaying configuration
changes that are relevant to the specific incident.
- Radius Failure
Ratio: A time series chart that shows the failure ratio over
time. The chart includes data for 6 hours before and 6 hours
after (if available) the incident.
- Clients: Three
types of time series data: a line for new clients, a line
for connected clients, and an area chart for impacted
clients.
- Failure counts: A
time series chart with three types of raw failure counts:
RADIUS Failures, RADIUS Attempts, and Total Failures, which
includes the total of all types of connection failures
(authentication, association, EAP, DHCP, and so on.) that
were observed during this period.
|
Time to Connect |
- Radio: The
distribution of impacted clients who connected to 5 GHz and
2.4 GHz radios.
- WLAN: The different
WLANs to which the impacted clients are connected.
- Client
Manufactures: The distribution of device manufacturers.
- Reason: The
breakdown of various failure reasons experienced by the
impacted clients.
|
- Configuration
Change: chart with drop-down table displaying configuration
changes that are relevant to the specific incident.
- Time to Connect
Failure Ratio: A time series chart that shows the failure
ratio over time. The chart includes data for 6 hours before
and 6 hours after (if available) the incident.
- Clients: Three
types of time series data: a line for new clients, a line
for connected clients, and an area chart for impacted
clients.
- Time to
Connect (By stage): A time series chart that displays the
time to connect based on various stages of the connection
such as authentication, association, EAP, Radius, and DHCP.
Pause the pointer over the graph for more information.
|
RSSI |
- Radio: The
distribution of impacted clients who connected to 5 GHz and
2.4 GHz radios
- WLAN: The different
WLANs to which the impacted clients are connected.
- Client
Manufactures: The distribution of device manufacturers.
- Reason: The
breakdown of various failure reasons experienced by the
impacted clients.
|
- Configuration
Change: chart with drop-down table displaying configuration
changes that are relevant to the specific incident.
- RSSI Quality by
Clients: Three types of time series data: a line for new
clients, a line for connected clients, and an area chart for
impacted clients.
- RSSI Distribution:
The RSSI distribution over a period of time.
|
Network Latency |
— |
- Ping Latency:
Average time, in milliseconds, for the controller nodes to
transmit and receive the packets. Maximum, average, and
minimum latency trends are plotted on the graph.
- Controller-1: CPU,
memory and input-output usage of the controller node over
time is displayed.
- Controller-2: CPU,
memory and input-output usage of the other controller node
over time is displayed.
|
Reboot |
- AP Model:
distribution of impacted AP models.
- AP Firmware:
distribution of impacted AP versions.
- Reason by AP:
distribution of reasons for failure that caused the AP
reboot.
- Reason by
Event: distribution of reasons for failure that caused the
AP reboot and triggered related events.
|
- Reboot by
System: a time series chart that displays the number reboot
events.
- Connected
Clients: a time series chart that displays the number of
clients connected at that point in time.
- Rebooted APs:
a time series chart that displays the number of APs that
were rebooted at a point in time.
|
High AP-controller connection failures |
- AP Model:
displays the percentage of failure that impacted various AP
models
- AP Firmware:
displays the number of failures that impacted various AP
firmware versions
- Event Type:
displays the percentage of failures that were caused by
various events
- Reason: lists
the reasons that caused the incident
|
- AP-Controller
Disconnections: a time series chart that displays the number
of disconnections between the AP and controller over
time.
- Event Count:
a time series chart that displays the total event count for
the following events: Heartbeat Lost, Connection Lost,
Reboot By System, and Reboot By User. When an event is
generated for the above mentioned conditions, it is plotted
in this graph. You can select the check-box to displays only
one or more of the events.
|
Channel Distribution |
— |
- AP
Distribution by Channel: heatmap that displays the AP count
over time, across channels.
- Rogue
Distribution by Channel: a time series chart that displays
the number of rogue APs across channels.
|
VLAN Mismatch |
- Impacted
Switch: displays the number of switches impacted by VLAN
mismatch
- Impacted
VLANs: displays the number of VLANs that are missing
|
Incident
identifies incorrect VLAN configurations between switches and
wired devices due to which data transmission could be impaired.
|
Memory Utilization |
— |
Incident identifies memory leaks within the
switch. The time series chart displays high memory utilization by a
switch against the threshold set. Pause the pointer over the graph
to determine the switch memory used against the threshold set, at a
time. The Detected
Time identifies when the memory leak happened and based
on the threshold set, a Projected
Time is calculated and plotted on the graph. Projected
time is predicted; it is the time by when the switch will run
out of available memory. Contact RUCKUS Support for
assistance. You can select the check-box to displays only Memory Used
or Threshold
graphs. |
PoE Power |
- Impacted
Switch: displays the number of switches impacted by the
denial of PoE power
- Impacted PoE
port: displays the number of PoE ports that are impacted by
the denial of PoE power.
|
The Impacted
Switches table displays detailed information about the
switch (name, MAC address, port) for which PoE power was
denied. |
AP PoE Underpowered |
- AP Model:
displays the percentage of failure due to insufficient PoE
power that impacted an AP model
- AP Firmware:
displays the percentage of failure due to insufficient PoE
power that impacted an AP firmware version
|
- AP POE
impact: displays the number of APs impacted at a time, due
to insufficient power available on the PoE port
- Impacted AP:
displays the list of APs impacted by failure due to
insufficient PoE power within the network
|
AP Ethernet Auto-negotiation |
- AP Model:
displays the percentage of failure due to Ethernet WAN link
mismatch that impacted an AP model
- AP Firmware:
displays the percentage of failure due to Ethernet WAN link
mismatch that impacted an AP firmware version
|
- APs WAN
Throughput Impact: displays the number of APs impacted at a
time, due to Ethernet WAN link mismatch
- Impacted AP:
displays the list of APs impacted by failure due to Ethernet
WAN link mismatch within the network
|
Airtime Busy |
- Average
Airtime Busy: Displays the average percentage of airtime
busy and peak percentage of airtime busy. Pause the pointer
over the sliced segments of the donut chart to view average
airtime Rx, Tx, Idle, and Busy over the incident
period.
- Rogue APs: Displays the distribution of
rogue APs across channels. It also displays the channel with
the highest number of rogue APs. Pause the pointer over the
sliced segments of the donut chart to view the number of
rogue APs in each channel. If the donut chart is empty, you
may need to enable Rogue AP detection in the venue.
- Rx PHY
Errors: Displays the distribution of PHY errors across
impacted APs over the incident period.
- AP Model:
Displays the distribution of impacted AP models.
|
Airtime Utilization for <radio bands: Displays
a timeline graph to indicate average airtime utilization for the
respective radio band (2.4 GHz, 5 GHz, or 6 GHz) over the incident
period. The data is aggregated over impacted APs only. Pause the
pointer at any instance on the timeline graph to view the airtime
utilization details at a specific date and time during the
incident. |
Airtime Tx |
- Average
Airtime Tx: Displays the average time and peak time spent by
the radio in sending the data. Pause the pointer over the
sliced segments of the donut chart to view average airtime
Rx, Tx, Idle, and Busy values over the incident period.
- Average % of
Mgmnt. frames: Displays the distribution of data frames as
against management frames over the incident period.
- Average % of
MC/BC traffic: Displays the distribution of Unicast traffic,
Multicast traffic, and Broadcast traffic over the incident
period.
- Average Peak No. of Clients per AP:
Displays the number of clients per AP. Pause the pointer
over the sliced segments of the donut chart to view the
number of clients in each bin.
- Less
than 30 clients over the incident period.
- 31
through 50 clients over the incident period.
- More
than 50 clients over the incident period.
|
Airtime Utilization for <radio bands: Displays a timeline graph to
indicate average airtime utilization for the respective radio band
(2.4 GHz, 5 GHz, or 6 GHz) over the incident period. The data is
aggregated over impacted APs only. Pause the pointer at any instance
on the timeline graph to view the airtime utilization details at a
specific date and time during the incident period. |
Airtime Rx |
- Average
Airtime Rx: Displays the average and peak time spent by the
radio in receiving the data. Pause the pointer over the
sliced segments of the donut chart to view average airtime
Rx, Tx, Idle, and Busy values over the incident period.
- Average Peak No. of Clients per AP:
Displays the number of clients in each bin. Pause the
pointer over the sliced segments of the donut chart to view
the number of clients in each bin.
- Less
than 30 clients over the incident period.
- 31
through 50 clients over the incident period.
- More
than 50 clients over the incident period.
- AP Model:
Displays the distribution of impacted AP models.
|
Airtime Utilization for <radio band>: Displays a timeline graph
to indicate average airtime utilization for the respective radio
band (2.4 GHz, 5 GHz, or 6 GHz) over the incident period. The data
is aggregated over impacted APs only. Pause the pointer at any
instance on the timeline graph to view the airtime utilization
details at a specific date and time during the incident. |