Network Health Test Report

The Network Health test report provides granular information about the test result which aids in better network analysis. It provides a step-by-step analysis of the various connection stages the AP has to go through before establishing network connectivity, there by, being able to identify the reason for failure or error if there is one.

The Network Health Report consists of the following components:
  • Overview tab
  • Details tab
Note: One year is the data retention period for all Network Health tests and reports.

Overview Tab

The Overview tab of the Network Health Report displays information about the test configuration that was used while creating the test. The Execution section displays information about the average ping time in ms, upload and download speeds in Mbps, and percentage of APs within that zone that passed the test criteria. In this report, only 3 out of the 16 APs passed the test, therefore the % of APs which Passed is displayed as 18.75%. Additionally, a small capsule is displayed next to these values which displays the values derived by comparing current values with the results from the previous test. If the values improved compared to previous test results, the capsule is displayed green and colored red if current values were lower than the previous one. For example, in this report, we can interpret that the average ping time has reduced by 1.75ms when compared to the previous result. Therefore, the capsule is colored green.
Network Health Report: Overview Tab
Total Score displays the total number of APs being tested and their status. Following statuses are displayed:
  • Success (green)
  • Failure (red)
  • Error (orange)
Note: Test success is achieved only when the AP passes all the tests for each connection tests such as 802.11 Authentication, Association, PSK, DHCP, DNS, and Ping.
For example, in this report, only 3 out of 16 APs in the zone passed the test, no APs failed and 4 APs showed errors. An error is usually displayed when the test cannot be performed, for example, when an AP is unavailable or unresponsive.
The Test Time field on the top-right corner of the page displays a log of all the previous tests that were executed with details about the test status and a links to the test reports.
Test Time Log

Details Tab

The Details tab of the Network Health Report displays detailed information about the status of the authentication stages.
Network Health Report: Details Tab
The Details Tab of the Network Health Report displays the following:
  • AP Name: Displays the name of the AP
  • AP MAC: Displays the MAC address of the AP
  • 802.11 Auth: Displays that status of the 802.11 authentication test
    Note: For all tests, the status includes Pass, Fail, Error, and Pending. You can pause the pointer over the test status capsule to know more about the reason for success, failure, or error.
  • Association: Displays that status of the Association authentication test
  • PSK: Displays that status of the PSK authentication test
  • DHCP: Displays that status of the DHCP authentication test
  • DNS: Displays that status of the DNS authentication test
  • Ping: Displays that status of the Ping authentication test. The time taken for the ping response is also recorded in ms in the capsule.
  • Traceroute: Displays the traceroute details such as number of network hops, time taken between hops for successful ping operations. Pause the pointer over the tarceroute icon () for more information. It is enabled only when all authentication stages are passed successfully.
  • Upload: Displays the upload speed of the network. Timeout is displayed if the speed test times out for some reason.
  • Download: Displays the download speed of the network. Timeout is displayed if the speed test times out for some reason.