The RUCKUS Analytics dashboard provides a summary of the network health and incident occurrences across the system. The dashboard is a starting point for network administrators seeking specific workflows and issues that may require attention. Refer to Navigating the RUCKUS Analytics User Interface more information.
|Callout Number||Dashboard Elements|
|1||Time Selection field|
|3||Scrolling Data tile|
|4||Incident Types tile|
|5||Critical Incidents tile|
|6||Network History tile|
|7||Incident Summary tile|
|8||Interactive Network Hierarchy|
Time Selection Field
Scrolling Data Tile
The scrolling data tile is located in the upper-left corner of the dashboard and provides a scrolling summary of key usage metrics.
The scrolling data tile maintains five layers of data, as shown in the following table. The scroll mechanism displays a different layer of data every two seconds. If you click one of the tiered layers, the data for that layer of data is displayed. If you click the displayed data result, the relevant data report in the Reports menu is displayed.
|Tile Data||Description||Link Destination|
|AP Count||Shows the number of unique APs supported by, and reporting data into, the system.||The AP Inventory report focuses on AP details and inventory.|
|Unique Clients||Shows the number of unique clients that have connected in the displayed time window.||The Client report focuses on client, device, and user details.|
|Traffic||Shows a sum of traffic sent and received by all APs in the displayed time window.||The Network report focuses on network and traffic usage.|
|Applications||Shows the total number of detected applications in the displayed time window.||The Application report focuses on application consumption.|
|Active WLANs||Shows the total number of WLANs that have been active on APs (client has connected) in the displayed time window.||The WLANs report focuses on WLAN traffic, client, and usage details.|
Incident Types Tile
The incident types tile shows the types of incidents, the number of incidents of each type, and the relative severity of the incidents. Incidents are categorized into three primary incident types: Connection, Performance, and Infrastructure. Each incident type contains many subtypes.
Critical Incidents Tile
The critical incidents tile list the severity of the incident, the type of the incident, and the time the incident occurred.
If you click one of the incidents, the specific incident is displayed on the Incident Details page.
Network History Tile
The network history tile represents the number of clients serviced by the network (the gray lines in the chart), and the number of clients affected by incidents (the blue area in the chart).
The client count value in the chart includes all unique clients that attempted to connect to the network, including both failed and successful connections. The data depicts a large number of clients that may be impacted by incidents, even if a large number were not able to connect.
Incident Summary Tile
The incident summary tile offers a summation of the overall network status and compares the severity levels of each incident on the selected network. Each severity level is identified by priority and color. To explore the analytics details or view incidents of a specific layer of hierarchy, click See Incidents.
The following table lists the incident severity level, the priority, and the color assigned to the incident severity level.
Interactive Network Hierarchy
The interactive network hierarchy is introduced by using circle packing. Circle packing is a hierarchical representation of the network that illustrates the controller clusters, domains, zones, AP groups, and individual APs visually. You can identify the areas of the network that are impacted by issues or showing problems.
The size of a circle depends on the number of APs. You can navigate within each circle, exploring layers within the hierarchy by clicking the circles themselves. The boundary of a circle indicates that there are incidents occurring within it. To view the analytics details or the incidents of a specific hierarchical layer, click See Incidents in the incident summary tile.
You can modify the user profile from the My Profile Settings page and enable the option to receive notification email alerts for incidents of varying severity ranging from P1 to P4.
Click Edit and select the check boxes to indicate the incident severity range or license expiration time for which you want to receive email notifications.
- Client Impact: Displays the estimated percentage of clients impacted due to the incident.
- Category: Displays the type of issue impacting the client. For example, if the time to connect to the network is high, the Category would be displayed as "Connection". Other options include "Infrastructure" and "Performance".
- Sub Category: Displays the subcategory of the incident. For example, if the time to connect to the network is high, the Subcategories would vary based on the three categories (Connection, Infrastructure, and Performance). For more information, refer to the "Incidents List Table" and "Incidents Details Page" in Analytics Page.
- Network Path: Displays the location of the client within the network.
- Event Start Time: Displays the timestamp of the event when it occurred.
A link to view the incident details is also available in the email notification.