Firewall Ports to Open for RUCKUS AI
The following table lists the ports that must be opened in the network firewall to ensure that managed SmartZone (SZ) or Virtual SmartZone (vSZ) can communicate successfully with RUCKUS AI.
Verify that your firewall allows outbound connectivity (port 443). You must allow the network traffic initiated from SmartZone and vSZ to the listed URLs and IP addresses.
US users:
- https://ruckus.cloud (34.102.183.44)
- https://messagehub.analytics.ruckus.cloud (34.69.139.151)
- https://serviceloc.ruckuswireless.com (23.236.63.97)
EU users:
- https://eu.ruckus.cloud (34.107.197.242)
- https://messagehub.analytics.eu.ruckus.cloud (34.89.193.24)
- https://serviceloc.ruckuswireless.com (23.236.63.97)
APAC users:
- https://asia.ruckus.cloud (35.244.145.64)
- https://messagehub.analytics.asia.ruckus.cloud (34.126.165.186)
- https://serviceloc.ruckuswireless.com (23.236.63.97)
| Service Name | URL and Region | Purpose |
|---|---|---|
| RUCKUS Cloud (branded as RUCKUS One™) |
https://ruckus.cloud (US) https://eu.ruckus.cloud (EU) https://asia.ruckus.cloud (APAC) |
Used for the administration portal of Ruckus Cloud. The IP for this service is anycast and globally load-balanced for performance. Data processing and computing is done in US (US) / Germany (EU) / Hong Kong (APAC). |
| Message Hub |
https://messagehub.analytics.ruckus.cloud (US) https://messagehub.analytics.eu.ruckus.cloud (EU) https://messagehub.analytics.asia.ruckus.cloud (APAC) |
Used by the SZ/vSZ controller to send RUCKUS AI data to the cloud. This is hosted in US (US) / Germany (EU) / Hong Kong (APAC). |
| Service Location | https://serviceloc.ruckuswireless.com |
Used by the SZ/vSZ controller to determine the correct endpoints to connect to. This is hosted in the United States. No RUCKUS AI data will flow to this endpoint, but connectivity is required for service discovery. |