Configuring the Syslog Server for a Venue

If you want to maintain a traffic log of client data, you can enable and configure an external syslog server per venue.

In some European countries, anyone who provides a hotspot Wi-Fi service to anyone else is designated a provider and must keep a log of the traffic for one year. Ruckus Cloud has the ability to configure the parameters of the connection to an external syslog server per venue. At the WLAN level, the client data logging can be enabled.

Complete the following steps to enable and configure a syslog server for a venue.

  1. From the navigation pane, click Venues.
  2. Click the name of the venue for which you want to enable and configure an external syslog server.
    The venue overview page is displayed.
  3. In the Wi-Fi Settings section, set the Syslog Server button to OFF to enable an external syslog server.
  4. Click the Edit (cog) icon for Syslog Server to configure or change the configuration of an external syslog server. You can configure the server, even if you do not enable the syslog server.
    The Syslog Server Configuration window is displayed.
  5. Configure the following fields:
    • Enter the IP address of the external syslog server in the Server Address field. This is a required field.
    • Enter the port number in the Port field. The default is 514. This is a required field.
    • Select the event facility from the Event Facility list. The options are Keep Original (default), 1, 2, 3, 4, 5, 6, and 7.
  6. Click Save, and then click Close.

After enabling the external syslog server, you must allow the client data to be logged for the type of WLAN network you have set up. For more information, refer to Configuring Advanced Network Settings.