Overview

Before You Begin

To start using RUCKUS One, you must prepare the following components:
  • At least one supported RUCKUS Network AP running the required AP firmware version or a RUCKUS ICX switch running the supported FastIron software version.
  • An existing network with an Internet connection including DHCP and DNS configuration.
CAUTION: You must also make sure that no RUCKUS Network controllers (for example, SmartCell Gateway, SmartZone, or Unleashed) exist on the network. If the AP that you are connecting to the Cloud service detects a RUCKUS Network controller on the network, it will connect that controller instead of the Cloud service.

Supported Web Browsers

The RUCKUS One portal is primarily accessible using a web browser. Before signing up for RUCKUS One or logging in to the web interface to manage your networks, verify that you are using a supported browser.

The following table lists the web browsers that RUCKUS One supports.

Table 1. Supported Web Browser Versions
Browser Release
Google Chrome 57.0.2987.110 and later
Apple Safari 10.0.3 (12602.4.8) and later
Mozilla Firefox 52.0 and later

If you use an unsupported web browser, you may experience issues displaying elements on the web interface.