RUCKUS One MSP Guide

About This Guide
New in This Release
Supported Software and Hardware
RUCKUS One MSP Licensing Overview
Support
Agreements
Overview
Supported Verticals in RUCKUS One MSP
RUCKUS One MSP Portal
MSP User Operations
MSP Customers
Viewing MSP Customers
Adding an End Customer
Editing an End Customer
Assigning MSP Administrators to Multiple End Customers
Assigning Multiple Integrators to MSP Customers
Assigning Multiple Installers to MSP Customers
Resending a Customer Invitation Email
Scheduling Firmware Update
Deleting an MSP End Customer
Deactivating an MSP End Customer
Reactivating an MSP End Customer
Viewing VAR Customers
Viewing the Device Inventory
Subscriptions
Viewing MSP Subscriptions
Viewing and Assigning MSP Assigned Subscriptions
Generating License Usage Report
Activating Licenses for Managed Service Providers from the RUCKUS One Web Interface
Licensing Compliance and Usage
Managing License Compliance and Usage
Tech Partners
Logging In to RUCKUS One as an Integrator or Installer
Adding an Integrator or Installer Account
Viewing Integrator and Installer Accounts
Editing an Integrator or Installer Account
Configuration Template
Adding and Managing Configuration Templates
Applying a Configuration Template to an End Customer
Viewing and Syncing Config Template Drifts
Enforcing a Configuration Template
Applying a Configuration Template Bundle
Portal Settings
Setting Up a Customer Portal
Editing an MSP Customer Portal
Administration
Understanding Administrator Roles and Privileges
Generating Application Token
Configuring Privacy Settings
Configuring Email Notifications
RBAC and ABAC Support
Adding and Managing a Custom Role
Management Scope for Permissions
Adding and Managing a Custom Privilege Group
Adding and Managing an SSO Group
Adding and Managing an Administrator
Setting Up RUCKUS One Login Access for SSO Group
Configuring SAML SSO with Azure AD
Enabling SSO with a Third-Party Provider
Logging In Using the SSO Option
Logging Out of the RUCKUS One Portal
License Ownership of MSP HSP Properties
Hospitality Solution Provider (HSP) License Ownership and Control
Logging in to RUCKUS One as an HSP
Adding a Brand Property
Managing End Customers
Managing End Customer Service Tiers in MSP HSP Edition and MSP MDU Edition
Managing License Compliance and Usage in MSP HSP Edition and MSP MDU Edition
Managing Service Tiers for Integrator or Installer Accounts in MSP HSP Edition and MSP MDU Edition
Viewing MSP Subscriptions and Service Tiers in MSP HSP Edition and MSP MDU Edition
Understanding the Multi-Dwelling Units (MDU) Dashboard
Viewing Network Health
Viewing Resident Experience
Brand 360
Brand 360 Overview