Introduction

This document provides RUCKUS AI software release information, including new features and enhancements, along with known issues, resolved issues, prerequisites, and support information for this release.

Beginning in October 2023, RUCKUS AI introduced a new user interface, accessible through the following region-specific URLs:

You must access the RUCKUS AI interface (using the region-specific links), which features enhanced Data Studio reports and dashboards. The current UI navigation only redirects non-migrated features, such as Occupancy Analytics, Schedules, Licenses, Resource Groups, Reports, and Labels, to the legacy link (https://ruckus.cloud/analytics). Additionally, Wired Topology and legacy Reports are still accessible in the classic interface.

Contacting RUCKUS Customer Services and Support

The Customer Services and Support (CSS) organization is available to provide assistance to customers with active warranties on their RUCKUS products, and to customers and partners with active support contracts.

For product support information and details on contacting the Support Team, go directly to the RUCKUS Support Portal using https://support.ruckuswireless.com, or go to https://www.ruckusnetworks.com and select Support.