On the Navigation bar, click AI Assurance > Network Assurance > Service Validation. The Service Validation page is displayed. To create a service validation test, refer to Creating a Service Validation Test.

The Service Validation page displays all the test reports in a table for the selected time period in the Date and Time filter.

You can use the search field to limit the APs list based on the search criteria.

You can select the number of test results displayed in the table from the drop-down at the bottom of the table.

Click Test Name attribute. The Service Validation Test Report page is displayed. This page displays detailed information about the test performed. For more information, refer to Service Validation Test Report.

Editing, Cloning, or Deleting a Service Validation Test

Creating a Service Validation Test

Complete the following steps to create a service validation test:

1. On the Navigation bar, click AI Assurance > Network Assurance > Service Validation. The Service Validation page is displayed.
2. Click Create Test. The Create Test Settings page is displayed.

   

3. In the Settings page, complete the following fields:
   • Name: Enter a name for the test.
   • Client Type: After you select one of the following options from the drop down, the service validation test cannot be modified. You can however create another test or clone this test to change the client type.
     • Virtual Client: The target AP to be tested will itself emulate as a Wi-Fi client and test the connection stages, without any actual RF transmission over the air. The benefit of this option is that Service Validation tests for the non-wireless portion of the network (e.g. DHCP, RADIUS, DNS, etc.) and can be simultaneously tested quickly over a large number of APs with no impact on existing Wi-Fi services.
     • Virtual Wireless Client: There will be actual RF transmissions over the air. For every target AP to be tested, a corresponding "station AP" is selected. The station AP is a neighboring AP with the best signal strength, and during the test, this station AP will behave as a station (i.e. a Wi-Fi client) and wirelessly connect to the target AP, just like a regular Wi-Fi client, for the test. The benefit of this option is that the Service Validation test will comprehensively cover both wireless and wired portions of the network. However, during this test, the station AP may need to switch its operating channel to be the same as the target AP. This change in channel may cause some disruptions to the end user Wi-Fi experience (e.g. during video calls). Thus, when Virtual Wireless Client is selected, the test procedure will be done one AP at a time to minimize disruption to the network, resulting in a longer test duration compared to the Virtual Client option.
       Note: Only a neighbor on the same radio band can be used as the station AP. For example, if AP-1 has its 2.4 GHz radio turned off, it will not be used as the station AP for AP-2 even if AP-1 is the closest to AP-2 when the test is run on 2.4 GHz.
   • Test Type: Select a test type from drop down on-demand, daily, weekly, or monthly.
   • Network Type: Select a network from the drop down.
   • Authentication Method: Select an authentication method from the drop down. By default, for the selected authentication method the Pre-Shared Key is configured using the exisiting configured password. For some authentication methods, you have to enter username and password in the prompted field.
     Note: The following authentication methods are not supported:

     • 802.1X with EAP-TLS and EAP-SIM
     • Authentication with WEP/WPA3 encryption
     • DPSK
     • Hotspot 2.0 Access/Onboarding
     • MAC authentication
     • OWE
     • Social Media Login
     • WeChat
     • WISPr with external service provider
   • Radio Band: Select the radio frequency that you want to test the APs at - options include 2.4 GHz, 5GHz, and 6 GHz.
     Note: 6 GHz is not supported for Virtual Client type.

     

   • DNS Server: Select a DNS server default or custom. If you select custom, enter an IP address in the displayed field beside custom option.
   • Ping Destination Address: Enter the IP address (internal or external) or URL of the ping destination.
   • Traceroute Destination Address: Enter the IP address or URL of the traceroute destination.
   • Speed Test: This option checks the test speed using speedtest.net servers. Select the check box to enable this option.
4. Click Next. The AP selection page is displayed.
5. Select the APs you want to include to the test from the network. You can use the search option to search and select the required AP.
6. Click Next. The Summary page is displayed.
7. Review the settings and click Create to save the test configuration. After the test is created, it is displayed in the table of the Service Validation page.
8. Run the created test, refer to Running a Service Validation Test.

Running a Service Validation Test