Viewing Clients Connected to a Venue

Complete the following steps to view details about clients that are currently associated with APs in a particular venue.
  1. From the navigation pane, click Venues.
  2. On the Venues page, locate the venue that you want to check for connected clients.
  3. In the same row as the venue name, click the number under the Clients column.
    Note: If the number under the Clients column is 0 (zero), you cannot click it because there are no clients currently associated to any APs in this venue.
    The Clients tab for the venue displays the following information about each client currently connected to an AP in the venue:
    • OS: Operating system of the client
    • MAC Address: MAC address of the client
    • IP Address: IP address of the client
    • Username: User name used by the user to join the wireless network
    • Hostname: Host name of the client
    • AP: Name of the access point with which the client is associated
    • Switch: Name of the switch with which the client is associated
    • Network (VLAN): Name of the wireless network that the client has joined. The VLAN ID assigned to the client is shown in brackets.
    • Wi-Fi Calling: Name of the Wi-Fi calling profile.
    • Time Connected: Length of time that has elapsed since the client associated with the AP

    If historical (disconnected) clients are listed, the following columns are displayed:

    • MAC Address: MAC address of the client
    • Last IP: The last recorded IP address of the client
    • Username: User name used by the user to join the wireless network
    • Hostname: Host name of the client
    • Last Venue: Name of the venue with which the client was last associated
    • Last AP: Name of the last access point with which the client was connected
    • Switch: Name of the last switch with which the client is associated
    • Last Network: Name of the last wireless network that the client had joined
    • Wi-Fi Calling: Name of the Wi-Fi calling profile it was last associated.
    • Last Seen: The date and time that the client was last connected with the AP

    The Clients tab can display both connected and disconnected (historical) wireless clients. Two lists are displayed and you may have to scroll down or filter the results using the search field.

    To search for connected clients, enter the partial or full user name or host name, MAC address, IP address, OS type, AP name, or VLAN ID in the Search field, and click the search (magnifying glass) icon. Any matching clients are displayed.

    The search criteria for historical clients is restricted to a partial or full user name or host name, or MAC address.

    The Clients tab displays up to 50 clients at a time. If the venue has more than 50 clients, click the > (Next) button in the bottom-right corner of the page to display more clients in the venue.