Managing Device Inventory

The Device Inventory page shows only the devices that the logged‑in user is allowed to access.

Complete the following steps to view and manage device information:
  1. From the navigation bar, select Device Inventory.
    The Device Inventory page is displayed with the following information:
    • MAC Address: Displays the device MAC address.
    • Serial Number: Displays the device’s serial number.
    • Device Type: Displays the type of device, such as Access Point, Switch, or Device.
    • Device Model: Displays the device model.
    • Device Name: Displays the name assigned to the device.
    • Customer Tags: Displays the tags associated with the device.
    • Current Firmware: Displays the currently installed firmware version.
    • Customer Name: Displays the name of the customer (End Customer/EC) associated with the device.
    • Operational Status: Displays the current connection status.
    • Customer’s Venue: Displays the venue within the customer organization where the device is assigned.
    • Managed as: Displays whether the device is managed as MSP or in other supported modes.
    • Tenant Id: Displays the tenant identifier associated with the device.

    You can use the Search option to display only the table entries matching the specified Serial Number and Customer Tags; enter a minimum of two characters. Additionally, you can filter the list of devices by selecting options from the drop‑down menus of the Device Type, Device Model, Current Firmware, Customer Name, and Customer’s Venue fields. Use the Clear Filters option to remove the applied filters.

    You can customize which fields appear in the Device Inventory table by clicking the icon and selecting or deselecting the desired column names. Optionally, you can click Reset to default to restore the default subset of columns.

  2. (Optional) Click Export to CSV to download a CSV file containing the currently visible device data.
    Exported data reflects any applied filters and column customizations.