Event List
The following table shows a complete list of events that may appear on the RUCKUS One portal, including their event IDs and recommended actions (if any).
Event ID | Event Message | Severity |
---|---|---|
101 | AP discovered by the Cloud controller | Informational |
103 | AP is being managed by the Cloud controller | Informational |
105 | AP was not permitted to join the Cloud controller | Minor |
106 | AP's firmware version updated | Informational |
107 | AP firmware update failed | Major |
108 | AP firmware update in progress | Informational |
109 | AP configuration update in progress | Informational |
110 | AP configuration updated | Informational |
111 | AP configuration update failed | Major |
115 | AP failed to join tenant's zone within the Cloud controller | Major |
180 | Friendly neighbor-AP detected | Informational |
181 | Rogue AP detected (is spoofing SSID) | Critical |
182 | Rogue AP detected (is spoofing a connected AP) | Critical |
183 | Rogue AP detected (detected on wired LAN) | Critical |
184 | AP hosting an Ad-hoc network detected | Minor |
185 | Rogue AP no longer detected | Informational |
201 | User's authentication attempt with the Wi-Fi network failed | Major |
202 | User connected to the Wi-Fi network | Informational |
203 | User unable to connect to the Wi-Fi network | Major |
204 | User left the Wi-Fi network | Informational |
205 | User was disconnected from the Wi-Fi network due to lack of activity | Informational |
206 | User who connected to the Wi-Fi network was authorized for access | Informational |
207 | User who connected to the Wi-Fi network was not authorized for access | Major |
208 | User was disconnected from the Wi-Fi network due to reaching the session duration limit | Informational |
209 | User connected to another AP or RF band in the Wi-Fi network | Informational |
210 | User logged off the guest Wi-Fi network | Informational |
218 | AP's SmartRoam feature disconnected a user | Minor |
219 | User was not permitted to join the Wi-Fi network due to their device type | Minor |
222 | User on-boarding failed | Major |
301 | AP re-booted by customer (used AP's reset Switch) | Informational |
302 | AP self-rebooted or re-booted by the Cloud controller | Major |
303 | AP disconnected from the Cloud controller | Major |
304 | AP's IP address was changed | Informational |
305 | AP was factory reset | Informational |
306 | AP's RF operating channel was changed from channel {$from-channel} to channel {$to-channel} | Informational |
307 | AP's country code was changed | Informational |
308 | AP detected radar in 5-GHz band (this is a DFS event) | Informational |
311 | AP was moved to a new VM within Cloud controller | Informational |
312 | AP is connected to the Cloud controller | Informational |
313 | AP was deleted by the Cloud controller | Major |
314 | AP's keep-alive packet was not received by the Cloud controller | Informational |
316 | AP's cable modem interface down | Major |
317 | AP is experiencing a temporary internal problem | Major |
318 | AP's cable modem was re-booted by the customer | Informational |
319 | AP's network disabled because its default router is not currently reachable | Warning |
320 | AP's client capacity limit was reached due to load balancing | Informational |
321 | AP's client capacity limit due to load balancing is back to normal operating range | Informational |
322 | AP's network changed state (was either enabled or disabled) | Informational |
323 | AP's client capacity limit was reached | Informational |
324 | AP's client capacity returned to normal operating range | Informational |
405 | eMAP's downlink connected to a MAP | Informational |
406 | eMAP's downlink is no longer connected to a MAP | Informational |
407 | eMAP's uplink connected to a MAP | Informational |
408 | eMAP's uplink disconnected from a MAP | Informational |
411 | MAP's uplink disconnected from a MAP | Informational |
412 | MAP's downlink connected to a MAP | Informational |
413 | MAP's downlink connected to an eMAP | Informational |
414 | MAP's downlink is no longer connected to an eMAP | Informational |
416 | RAP (downlink) connected to a MAP | Informational |
417 | MAP's uplink connected to an eMAP | Informational |
418 | MAP's uplink disconnected from an eMAP | Informational |
419 | MAP's uplink connected to a RAP | Informational |
420 | MAP's uplink connected to a MAP | Informational |
421 | AP role changed to the mesh role of "MAP" or "eMAP" and is accepting downlink mesh connections | Informational |
422 | AP role changed to the mesh role of "MAP" or "eMAP", but is not accepting downlink mesh connections at this time | Informational |
423 | AP role changed to the mesh role of "RAP" and is accepting downlink mesh connections | Informational |
424 | AP role changed to the mesh role of "RAP", but is not accepting downlink mesh connections at this time | Informational |
425 | MAP's downlink connected to another MAP | Informational |
426 | MAP's downlink is no longer connected to a MAP | Informational |
427 | RAP (downlink) is no longer connected to a MAP | Informational |
428 | MAP's radio was reset due to uplink connection to a new RAP | Informational |
20000 | {Switch name} Stack unit 2 Power supply 1 is down (Note: Description changes per event coming from Switch) | Critical |
20001 | {Switch name} Stack unit 2 Power supply 1 is down (Note: Description changes per event coming from Switch) | Major |
20002 | {Switch name} Stack unit 2 Power supply 1 is down (Note: Description changes per event coming from Switch) | Warning |
1101 | {Switch name} is discovered by the Cloud controller | Informational |
22041 | { Switch name} firmware version updated | Informational |
22042 | { Switch name} firmware update failed | Critical |
22051 | { Switch name} configuration updated | Informational |
22052 | { Switch name} configuration update failed | Critical |
22061 | { Switch name} re-booted by the Cloud controller | Informational |
21000 | { Switch name} disconnected from the Cloud controller for more than 15 minutes | Major |
22071 | {Switch name} was deleted by the controller | Informational |
22081 | {Switch name} disconnected from the controller | Informational |
22082 | {Switch name} is connected to the controller | Informational |
22091 | {Switch name} discovered by the controller | Informational |
1304 | { Switch name} IP address has changed | Informational |
1312 | { Switch name} is connected to the Cloud controller | Informational |
1313 | { Switch name} is deleted by the Cloud controller | Informational |
Switch-1401 | {Switch name} additional Stack member unit detected <Serial number> | Minor |
Switch-1402 | {Switch name} additional Stack member unit Acknowledged | Informational |
Switch-1403 | { Switch name} stack member unit replacement detected - <old-Serialnumber> replaced with <newSerial number> | Minor |
Switch-1404 | {Switch name} stack member unit replacement acknowledged by (username) - <old-Serialnumber> replaced with <new-Serial number> | Informational |
ENT-1900 | Your account has { number of subscriptions} subscriptions that will expire on ${date_time}. If you have not renewed your subscriptions by then, ${num} Switchs will be removed from service. | Major |
ENT-1901 | Your account has { number of subscriptions} subscriptions that will expire on ${date_time}. If you have not renewed your subscriptions by then, ${num} Switchs will be removed from service. | Major |
ENT-1902 | Your account ${num} has { number of subscriptions} subscriptions that will expire on ${date_time}. If you have not renewed your subscriptions by then, ${num} Switchs will be removed from service. | Critical |
ENT-1903 | Your account ${num} has { number of subscriptions} subscriptions that will expire on {$date_time}. If you have not renewed your subscriptions by then, ${num} Switchs will be removed from service. | Critical |
ENT-1904 | Your license for $}{ Switch_num} Switchs expired. Grace period ends in ${num_of_days} days Switchs configuration will be deleted on ${date}, Act Now. | Critical |
ENT-1905 | Your license renewed | Informational |
ENT-1906 | Your licenses have expired Switchs configuration was deleted | Major |
ENT-1907 | Switch ${num} was created by ${tenant} | Minor |
ENT-1908 | Switch ${num} was deleted by ${tenant} | Minor |
ENT-1909 | The following Switchs were removed due to insufficient subscriptions ${Switchs_sn} | Critical |
ENT-1910 | Account ${num} has ${num} active licensed subscriptions. The following Switchs were hard-deleted: ${Switchs_sn} | Critical |
ENT-1911 | Your account ${num} has ${num} active licensed subscriptions. following Switchs were restored ${Switchs_sn} | Informational |
Admin Audit Events Descriptions |
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AP {AP Name}, SN {SerialNumber} was added by {Admin name} ({adminEmail}) |
Floor plan {Floor plan Name} was updated by {Admin name} ({adminEmail}) |
AP {AP Name} (SN: {SerialNumber}) was placed on floor plan {Floor plan Name} by {Admin name} ({adminEmail}) |
AP {AP Name} (SN: {SerialNumber}) was removed from floor plan {Floor plan Name} by {Admin name} ({adminEmail}) |
AP {AP Name} (SN: {SerialNumber}): Status was changed to offline by {Admin name} ({adminEmail}) |
Floor plan {Floor plan Name} was deleted by {Admin name} ({adminEmail}) |
Network {Network Name} was added by {Admin name} ({adminEmail}) |
Network {Network Name} was activated at venue {venue name} by {Admin name} ({adminEmail}) |
Network {Network Name} was deactivated at venue {venue name} by {Admin name} ({adminEmail}) |
Network {Network Name} was updated by {Admin name} ({adminEmail}) |
Network {Network Name} was deleted by {Admin name} ({adminEmail}) |
AP group {AP group Name} was created by {Admin name} ({adminEmail}) |
AP group {AP group Name} was updated by {Admin name} ({adminEmail}) |
AP {AP Name} (SN: {SerialNumber}) was added to AP group {AP group Name} by {Admin name} ({adminEmail}) |
AP {AP Name} (SN: {SerialNumber}) was removed from AP group {AP group Name} by {Admin name} ({adminEmail}) |
AP group {AP group Name} was deleted by {Admin name} ({adminEmail}) |
Support access was activated by {Admin name} ({adminEmail}) |
Support access was disabled by {Admin name} ({adminEmail}) |
If the administrator already exists and we know his name: Administrator {Admin name} ({adminEmail}) was added by {Admin name} ({adminEmail}) If the administrator doesn't exist (we don't know his name): Administrator {adminEmail} was added by {Admin name} ({adminEmail}) |
If the administrator already exists and we know his name: Administrator {Admin name} ({adminEmail}) was updated by {Admin name} ({adminEmail}) If the administrator doesn't exist (we don't know his name): Administrator {adminEmail} was updated by ({Admin name} ({adminEmail}) |
If the administrator already exists and we know his name: Administrator {Admin name} ({adminEmail}) was deleted by {Admin name} ({adminEmail}) If the administrator doesn't exist (we don't know his name): Administrator {adminEmail} was deleted by {Admin name} ({adminEmail}) |
Notifications recipient {recipient name} was added by {Admin name} ({adminEmail}) |
Notifications recipient {recipient name} was updated by {Admin name} ({adminEmail}) |