Disconnecting a Wireless Client

Wireless clients can be temporarily disconnected from the wireless network. For example, when troubleshooting problematic network connections, wireless clients may need to be manually disconnected as part of the troubleshooting process. If, for any other reason, you need to disconnect a client device from accessing the network, you can do so from RUCKUS One.

Complete the following steps to disconnect a wireless client.
Note:
  • You must have administrator privileges to disconnect a wireless client.
  1. From the navigation pane, click Clients > Wireless Clients List.
    By default, the Wireless Clients tab is selected and the Connected Clients are displayed.
    Note: If a large number of clients appears on the Clients page, use the filtering options to narrow down the client list. For more information, refer to Filtering Associated Clients.
  2. From the list of currently associated clients, select one or more clients and then click Disconnect.
    Disconnecting a Wireless Client (Connected Clients Page)
    Alternatively, click on the name of the client to go to the client page and on the upper-right corner, click Actions and click Disconnect Client.
    • When you select clients that are connected to networks other than the captive portal network type, the Revoke option is grayed out.
    Disconnecting a Wireless Client (Client Page)
    The selected clients are disconnected from the wireless network.