You can view details about wireless and wired clients to determine its properties, including its MAC address, IP address, and the user name used to associate it with the AP or switch. You can also view information about its host name, OS, health, venue, AP or switch, network, and time connected.

1. Open Clients using one of the following methods:
   • From the navigation bar, click Dashboard.

     In the Dashboard window, locate the Clients section. It displays the number of Wi-Fi and wired connected clients and its signal strenth indicated in red (poor), green (good), and orange (moderate) colors. Click on the number of clients (Wi-Fi and Wired) highlighted in blue to view more information about the clients.

     

   • From the navigation bar, click Clients to expand the menu and select one of the following.

     

     • Wireless
       • Wireless Clients List: The Wi-Fi page displays the following two tabs: Clients and Guest Pass Credentials. The Clients displays both connected and disconnected (historical) wireless clients with search options. When searching for disconnected (historical) clients, you can only search by MAC address, hostname or username. For more information, refer to Viewing Wi-Fi Clients.
       • Guest Pass Credentials: You can configure and manage your guest passes. For more information, refer to Managing Guests.
       • Wireless Client Report: You can view information about the traffic and trends of the wireless clients over a period of time. For more information, refer to Wireless Clients Report.
     • Wired
       • Wired Clients List: You can view information about your managed wired devices (switches). For more information, refer to Viewing Switches.
     • Identity Management: You can configure and manage your identity groups and identities. For more information, refer to Managing Identity Groups and Managing an Identity.
2. From the list of currently associated clients, locate the wireless client (connected or disconnected) for which you want to view details, and then click its host name.

   

   The Hostname page displays a pane with four tabs for Overview, Troubleshooting, Reports, , and Timeline along with a right pane for Client Details, Operational Data (Current), and Connection.

3. In the Last 7 Days (Date-start-to-date-finish) section, you can choose to display the information for a time duration of 24 hours, 7 days, or 30 days. For more information, refer to Viewing Wi-Fi Clients Details.
   Review the information for any patterns or trends.
4. To view the switch clients, from the navigation bar, click Clients.
5. Under Wired, select Wired Clients List.
   The Switch page displays the list of clients with the following information.

   

6. Click on a host name to view its properties.
   The Switch Users page displays information about the switch status, client, and connection. For more details, refer to Viewing Switch Details.