Viewing and Managing Wireless Clients
You can view and monitor wireless clients associated with managed access points.
-
On the navigation bar, select
Clients > Wireless Clients
List.
The Wireless page is displayed, defaulting to the Clients List tab with Wireless Clients selected by default.
Wireless - Clients List
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Review the clients currently
associated with your managed network. The following information is
displayed:
- Hostname: Displays the client device hostname as a hyperlink. Click the hyperlink to view detailed client information.
- OS: Displays the operating system detected on the client device.
- Alias: Displays the alias assigned to the client, if configured.
- Health: Displays the current connection health status of the client.
- MAC Address: Displays the MAC address of the client device.
- IPv4 Address: Displays the IPv4 address assigned to the client device.
- IPv6 Address: Displays the IPv6 address assigned to the client device.
- Username: Displays the username used to authenticate the client, if available.
- Identity: Displays the client identity provided during authentication as a hyperlink. Click the hyperlink to view identity details. If no identity is associated, -- is displayed.
- Venue: Displays the venue to which the client is connected as a hyperlink. Click the hyperlink to view venue details. If no venue is associated, -- is displayed.
- Switch: Displays the switch associated with the client connection as a hyperlink, if applicable. Click the hyperlink to view switch details. If no switch is associated, -- is displayed.
- AP: Displays the access point to which the client is connected as a hyperlink. Click the hyperlink to view access point details. If no AP is associated, -- is displayed.
- AP BSSID: Displays a unique MAC address assigned to an access point radio for a specific frequency band. Each AP typically has one BSSID for 2.4 GHz and one for 5 GHz.
- Radio Type: Displays the radio band used by the client connection.
- RF Channel: Displays the radio frequency (RF) channel on which the client is connected.
- RSSI: Displays the Received Signal Strength Indicator (RSSI) value for the client connection.
- SNR: Displays the signal‑to‑noise ratio (SNR) for the client connection.
- Network: Displays the wireless network (SSID) used by the client.
- Network Type: Displays the authentication and security type of the wireless network.
- Auth Method: Displays the authentication method used by the client.
- Auth Status: Displays the current authentication status of the client connection.
- Encryption: Displays the encryption method used to secure the client’s wireless traffic.
- VLAN: Displays the VLAN ID assigned to the client traffic.
- VNI: Displays the virtual network identifier (VNI) associated with the client session.
- MLD MAC Address: Displays the MAC address of the multi‑link device (MLD) associated with the client.
- CPE MAC Address: Displays the MAC address of the customer premises equipment (CPE) associated with the client.
- Device Type: Displays the type of client device.
- Model Name: Displays the model name of the client device, if available.
- Traffic (Session): Displays the total amount of traffic generated during the current client session.
- Traffic To Client: Displays the amount of traffic sent from the network to the client during the session.
- Traffic From Client: Displays the amount of traffic sent from the client to the network during the session.
- Packets To Client: Displays the number of packets sent from the network to the client.
- Packets From Client: Displays the number of packets sent from the client to the network.
- Packets Dropped: Displays the number of packets dropped during the client session.
- Time Connected: Displays the length of time the client has been connected to the network.
You can use the Search field to display only connected and historical clients that match the specified criteria; enter a minimum of 2 characters. You can search for clients by properties such as Client MAC Address, Username, Hostname, Identity, OS type, IP Address, VLAN ID, AP BSSID, and Alias, where certain properties apply only to connected clients. The search ignores columns that you choose to hide.Note:- Search is not case-sensitive for Username and MAC Address.
- IP address searches match exact octet values only. For example, entering 78 matches 10.104.2.78 but not 10.104.2.178.
- Ensure the Auth Method column is enabled to identify Passphrase (PSK/SAE) networks that use MAC authentication.
- Ensure the VLAN column is enabled to view the VLAN assigned to the client.
Additionally, you can filter the list by selecting options from the drop‑down menus of the Health, Venue, AP, Network, Network Type, and Alias fields.
The Health filter includes the following options: All Health Levels, Poor, Average, and Good.
The Venue, AP and Network filters list all configured venues, networks, and access points in the system.
You can customize which fields appear in the table by clicking the
icon and selecting or deselecting the desired column names.
Optionally, you can click Reset to default to restore the default subset of columns. Click
Clear Filters to
remove all applied filters and restore the complete list of clients. You can sort the
list by clicking the associated column header. -
(Optional) Click the
icon to update
the table with the most recent client data. The Auto Refresh toggle automatically
refreshes the table at regular intervals when enabled, ensuring that the displayed client
information remains current without a manual refresh.
Note: Updates to client status may take a short time to appear after performing actions. -
(Optional) Select one or more checkboxes
alongside the hostname to display and access the following options:
- Edit
- Disconnect
- Revoke
Note: Each selected client is processed individually, and it may take up to 30 seconds for updates to appear in the client list after performing Disconnect or Revoke. -
(Optional) Click Edit to open the
Edit Alias sidebar. Enter a value in the Alias
Name field, and then click Save to apply the
changes.
Note:
- Administrators and guest users can rename the client alias.
- The alias must be 1–255 characters long.
- The alias must start with a letter or number and can include letters, numbers, hyphens (-), and underscores (_).
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(Optional) Click Disconnect to remove the
selected client from the network.
A confirmation message is displayed after the action is completed.
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(Optional) Click Revoke to block client
access.
Note:
- The Revoke option is enabled only for clients connected to Captive Portal networks. For non‑captive portal clients, including DPSK3 clients, the option is disabled.
- The Revoke option is unavailable if any selected client has incomplete data.
- When multiple clients are selected, Revoke applies only to clients on Captive Portal networks.
A confirmation message is displayed after the revoke action is completed.