Inviting a Ruckus Partner to Manage Your Account

You can choose an authorized Ruckus partner also known as a value-added reseller (VAR) to manage your Ruckus LTE AP Management account.

You require the email address of the authorized Ruckus Partner administrator to send an invitation from the Ruckus LTE AP Management web interface. For assistance, contact Ruckus Support.
Follow these steps to invite a third-party administrator to manage your Ruckus LTE AP Management account.
  1. On the Dashboard, click Administration.
    The Administration page appears.
  2. Click the Administrators tab.
    The Administrators page appears and displays a list of local administrators and 3rd Party administrators (Ruckus Partners).
  3. Scroll down to the 3rd Party Administrators section, and then click Invite 3rd Party Administration.
    The Invite 3rd Party Administration dialog box appears.
  4. In the Invite an administrator dialog box, enter the email address of the Ruckus partner.
  5. Click OK.
    The AP Management sends an invitation to the email address. The LTE AP Management verifies its support account database for the email address that you entered.
    • If a Ruckus partner is mapped to the email address that you entered, an invitation is sent to the partner. If the Ruckus partner accepts your invitation, the partner is granted administrative access to your account, and you are notified about it. If the Ruckus partner does not have a Ruckus LTE AP Management account, a Prime Admin account is created using the email address that you entered.
    • If a Ruckus partner is not registered using the email address that you entered, an error message is displayed: No 3rd party administration found with the specified email address. Try using different email address.
You have completed inviting a 3rd party administrator to manage your Ruckus LTE AP Management account.