Deleting an AP from RUCKUS Cloud and/or Resetting AP to Factory Default

If you want to remove an AP from your RUCKUS Cloud account, you will need to delete it. If you want to delete an AP from RUCKUS Cloud and then wish to add the AP to other controllers such as RUCKUS SmartZone or RUCKUS ZoneDirector, you need to factory reset the AP.

To revert an AP to default factory setteings, ensure that:
  • The AP running firmware verion 6.2.0.103.486 or later.
  • The status of the AP is Operational .
Complete the following steps to delete an AP from your RUCKUS Cloud account and/or revert to the factory default settings.
  1. From the navigation pane, click Networking Devices and select the Wi-Fi tab. Alternatively, from the navigation pane, click Venue,
  2. Click the name of the AP that you want to delete or reset to factory default.
    • Factory reset to Cloud ready: Existing configuration will be wiped, AP firmware will remain Cloud-only firmware. AP will be ready to re-connect to the Cloud
    • Factory reset to standalone firmware: Existing configuration will be wiped, AP firmware will be modified to standalone image. AP will be ready to connect to any controller or operate standalone. Please note that this option will download and update your AP firmware, which will take longer
    A confirmation message is displayed.
    Deleting an AP
  3. Enter Delete to confirm deleting the AP and click Delete AP.