Before You Begin
To begin using the RUCKUS Cloud service, you
must maintain the following items:
- At least one supported RUCKUS Wireless AP or an ICX device running the required AP firmware version. For more information, visit: https://www.commscope.com/cloud-supported-network-devices/.
- An existing network with an Internet connection including DHCP and DNS configurations.
CAUTION: You must make sure that no
RUCKUS Wireless controllers (for example, SmartCell Gateway, SmartZone, or
Unleashed) exist on the network. If the AP that you are connecting to the cloud
service detects a RUCKUS Wireless controller on the network, it will connect that
controller instead of the cloud service.
Supported Web Browsers
The RUCKUS Cloud portal is primarily accessible using a web browser. Before signing up for the RUCKUS Cloud service or logging in to the web interface to manage your networks, verify that you are using a supported browser.
The following table lists the web browsers that RUCKUS Cloud supports.
| Browser | Release |
|---|---|
| Google Chrome | 57.0.2987.110 and later |
| Apple Safari | 10.0.3 (12602.4.8) and later |
| Mozilla Firefox | 52.0 and later |
If you use an unsupported web browser, you may experience issues displaying elements on the web interface.