Inviting a Ruckus Partner to Manage Your Account
In addition to local administrators, your Ruckus Cloud account can be managed by an authorized Ruckus Partner, also known as a value-added reseller (VAR). If you want a third-party administrator to manage your Ruckus Cloud account for you, you can send an invitation from the web interface.
From the navigation pane, click
The Administration page appears and displays the following tabs:
The Administrators page appears and displays a list of local administrators and 3rd Party administrators (Ruckus Partners) whom you have authorized to manage your account.
Scroll down to the
3rd Party Administrators section, and then click
Invite 3rd Party Administration.
The Invite 3rd Party Administration screen appears.
- In Invite an administrator box, enter the Ruckus partner's email address.
Ruckus Cloud sends your invitation to the email address. Ruckus Cloud checks its support account database for the email address that you entered.
- If it finds an authorized Ruckus partner who is registered using the email address you entered, it sends the invitation to the partner. After the Ruckus partner accepts your invitation, the partner will have administrative access to your Ruckus Cloud account. You will also receive a notification from Ruckus Cloud when the partner accepts your invitation. If the Ruckus partner does not have a Ruckus Cloud account, a Prime Admin account is created using the entered email address to allow the invitation process to continue.
- If it does not find a Ruckus partner that is registered using the email address you entered, it displays an error message. Verify that you entered the email address correctly, and then try again. Alternatively, try another partner's email address, if you know of another.