Configuration Pending Alarm

Alarm Identifier LTC-013
Description Configuration is pending. Make sure that the AP is in connected to the Cloud.
Additional Information Alarm is triggered when cloud is unable to send configuration to the AP for some time (more than 10 minutes).
Specific Problem
Perceived Severity Major
Action to clear alarm Switch off the LTE AP and switch it on.
Entered Event Exit Event Probable Cause System Action Additional Text
When AP does not respond to a request from the Cloud. When AP starts responding or a configuration is re-triggered due to a configuration change on the tenant portal, reboot or factory reset. The AP is not connected or it is occupied by other requests such as firmware download. If the AP is connected and a configuration is still pending for more than 20 to 30 minutes, a factory reset is required.