After setting up the customer portal, you can add brand properties and assign Integrators or Installers to them.

1. On the navigation bar, click My Customers > Brand Properties.
   The Brand Properties page is displayed with the following information:

   • Customers: Displays the name of the customer.
   • Status: Displays the status of the customer, Active or Inactive.
   • MSP Admin Count: Displays the total number of MSP Administrators and privilege groups that are assigned to the customer. Click on the number under the MSP Admin Count column to view information about the MSP administrator and associated privilege groups.
   • Integrator Count: Displays the number of Integrators assigned to the property. Click on the number under the Integrator Count column to view information about the Integrator.
   • Installer Admin Count: Displays the number of Installers assigned to the property. Click on the number under the Installer Count column to view information about the Installer.
   • Installed Devices: Displays the number of devices installed. Click on the number under the Installed Devices column to view the network devices that are installed.
   • Assigned Device Subscriptions: Displays the number of device subscriptions assigned to the customer.
   • Device Subscription Utilization: The percentage of device subscription utilization.
   • No-License Devices: The number of devices with no licenses.
   • License Expiration Devices/Days: The number of devices that are going to expire and the number of days remaining before the expiration.
   • Tenant ID: A unique identifier for the tenant account. The tenant ID is located in the Address bar of the browser screen. After you log in to the RUCKUS One portal, you can find the Tenant ID in the URL.
2. On the Brand Properties page, click Add Property.
   The Add Brand Property Account page is displayed.

   

   You can click Manage next to Brand Property, MSP Delegations, Integrator, and Installer to manage these attributes.

3. Click Manage next to Brand Property.
   The Manage Brand Property sidebar displays all existing brand properties that have the same HSP brand name and do not already have a RUCKUS One account being managed in the brand MSP.

   

4. From the Property Name column, select one or more properties by clicking the check box(es) and click Save.
   The property name will be added to the brand.

   Note: Use the search option to find a property name.
5. (Optional) Click Manage next to MSP Delegations. The Manage MSP Delegations sidebar is displayed. In the Users sub-tab, the administrators are assigned the system roles while the Privilege Groups sub-tab contains custom roles.
   • In the Users sub-tab, select the check box for one or more MSP administrators from the Name column and select an administrator role from the Role drop-down list for each row entry. You can use the search box to find an MSP administrator by entering the partial (at least two characters) or full email address of the administrator. You can assign one of the following roles to the MSP administrator:
     • Prime Admin: The highest-level administrator role in RUCKUS One. This role allows administrators to perform all configuration, monitoring, and administration tasks in your RUCKUS One account.
     • Administrator: This role allows administrators to fully control tenant accounts and to manage delegated tenants, if permitted by the Prime Admin.
     • Guest Manager: This role allows administrators to manage guest user accounts.
     • Read-Only: This role allows administrators to view venues, APs, networks, guest accounts, events, and reports. However, an administrator that is assigned this role cannot perform any configuration tasks, including creating or editing venues, APs, switches, networks, and guest accounts.
   • In the Privilege Groups sub-tab, select the check box for one or more MSP privilege groups from the Name column to assign the privilege groups to the MSP administrator selected in the Users sub-tab. You can use the search box to find a privilege group by entering the partial (at least two characters) or full name of the privilege group.
     Note: The Privilege Group with the scope set to All MSP Customers from the Administration menu (Administration > Account Management > Users & Privileges > Privilege Groups > Add Privilege Group) is selected by default and is non-configurable. For the Privilege Groups with the scope set to Specific Customer(s), you can modify the scope by selecting or unselecting the check box.
6. (Optional) Click Manage next to Integrator to select one or more Integrators from the Manage Integrator sidebar. Click Save to retain your selection.
7. (Optional) Click Manage next to Installer, select one or more Installers, and click Save.
8. Click Add to complete adding the Brand Property.