After setting up the customer portal, you can add brand properties and assign Integrators or Installers to them.

1. On the navigation bar, select My Customers > Brand Properties.
   The Brand Properties page displays the following information:

   • Customers: Displays the name of the customer.
   • Property ID: Displays the unique brand code for each property, so you can quickly identify the correct one when names are similar. If no code is available, this field appears empty (displays --).
   • Status: Displays the status of the customer, Active or Inactive.
   • Tags: Displays tags for each brand property as a hyperlink. Clicking the hyperlink opens the Manage Tags sidebar where you can assign or remove tag.
   • MSP Admin Count: Displays the total number of MSP Administrators and privilege groups assigned to the customer. Click the number in the MSP Admin Count column to view information about the MSP administrators and associated privilege groups.
   • Integrator Count: Displays the number of Integrators assigned to the property. Click the number in the Integrator Count column to view information about each Integrator.
   • Installer Count: Displays the total number of Installers assigned to the property. Click the number in the Installer Count column to view information about each Installer.
   • Installer Admin Count: Displays the total number of installer administrators and their associated privilege groups assigned to the property. Click the number in the Installer Admin Count column to view information about the installer administrators and privilege groups.
   • Installed Devices: Displays the number of devices installed. Click the number in the Installed Devices column to view the network devices that are installed.
   • Assigned Device Subscriptions: Displays the number of device subscriptions assigned to the customer.
   • Device Subscription Utilization: Displays the percentage of device subscription utilization.
   • No-License Devices: Displays the number of devices without licenses.
   • License Expiration Devices/Days: Displays the number of devices nearing license expiration and the days remaining.
   • Tenant ID: Displays the unique identifier for the customer's RUCKUS One tenant account.

     You can use the Search option to display only the table entries matching the specified Customers, Property ID, or Tags; enter a minimum of two characters.

2. On the Brand Properties page, click Add Property.
   The Add Brand Property Account page is displayed.

   

   You can click Manage next to Brand Property, MSP Delegations, Integrator, and Installer to manage these attributes.

3. Click Manage next to Brand Property.
   The Manage Brand Property sidebar is displayed, with all existing brand properties with the same HSP brand name, along with their property IDs and addresses, that do not already have a RUCKUS One account managed in the brand MSP.

   

   1. Select one or more properties by clicking the checkboxes alongside the property name.
      You can also use the Search option to find a property using the Property Name or Property ID.
      Note:

      • The Property ID column appears empty (displays --) if the ID is not assigned.
      • The Property Name with one asterisk (*) indicates that the property is already active on RUCKUS One but is not yet linked to a Hospitality Edition instance.
      • The Property Name with two asterisks (**) indicates that the property has purchased RUCKUS One licenses but is not yet active on RUCKUS One.
   2. Click Save.
      All selected property names are added to the Brand Property Account and displayed with their addresses and property IDs. Adding the property makes it appear in both the Brand 360 and Brand Properties pages.
4. (Optional) Click Manage next to MSP Delegations. The Manage MSP Delegations sidebar is displayed. In the Users sub-tab, administrators are assigned system roles, while the Privilege Groups sub-tab contains custom roles.
   • In the Users sub-tab, select the checkbox for one or more MSP administrators from the Name column and select an administrator role from the Role drop-down list for each row entry. You can use the search box to find an MSP administrator by entering the partial (at least two characters) or full email address of the administrator. You can assign one of the following roles to the MSP administrator:
     • Prime Admin: The highest-level administrator role in RUCKUS One. This role allows administrators to perform all configuration, monitoring, and administration tasks in your RUCKUS One account.
     • Administrator: This role allows administrators to fully control tenant accounts and to manage delegated tenants, if permitted by the Prime Admin.
     • Guest Manager: This role allows administrators to manage guest user accounts.
     • Read-Only: This role allows administrators to view venues, APs, networks, guest accounts, events, and reports. However, an administrator who is assigned this role cannot perform any configuration tasks, including creating or editing venues, APs, switches, networks, and guest accounts.
   • In the Privilege Groups sub-tab, select the checkbox for one or more MSP privilege groups from the Name column to assign the privilege groups to the MSP administrator selected in the Users sub-tab. You can use the search box to find a privilege group by entering the partial (at least two characters) or full name of the privilege group.
     Note: The Privilege Group with the scope set to All MSP Customers from the Administration menu (Administration > Account Management > Users & Privileges > Privilege Groups > Add Privilege Group) is selected by default and is non-configurable. For the Privilege Groups with the scope set to Specific Customer(s), you can modify the scope by selecting or unselecting the checkbox.
5. (Optional) Click Manage next to Integrator to select one or more Integrators from the Manage Integrator sidebar. Click Save to retain your selection.
6. (Optional) Click Manage next to Installer, select one or more Installers, and click Save.
7. (Optional) Add tags by typing in the Tags field, where a dropdown will automatically show existing tag suggestions that you can select. If the tag does not already exist, simply type the new tag name and press Enter to create it.
   Note: You can add up to 20 tags per End Customer, and each tag must begin with an alphabet, be no longer than 60 characters, use only letters (A–Z, a–z), numbers (0–9), or the special characters (such as -, #, :, ., $, *, and _) and cannot contain spaces.
8. Click Add to complete adding the brand property.
   You can see the newly added brand property on the Brand Properties page.
9. (Optional) You can manage the Brand Properties page using the following options:

   

   • Edit: Click the checkbox alongside the customer name and click Edit
     The Brand Property Account page is displayed. Modify the following configuration settings, as necessary:

     • Enable access to Ruckus Support
       Note: If checked, the Ruckus Support team is granted temporary administrator-level access for 21 days. Enable when requested by the Ruckus Support team.
       Note: When editing a brand property, a user with Prime Administrator permission can masquerade to the brand property and override the application recognition and control (ARC) settings, but this applies only to newly added WLANs. Refer to Configuring Privacy Settings for more information on ARC modification.
   • Assign MSP Delegation: Click the checkbox alongside the customer name and click Assign MSP Delegation. Refer to Assigning MSP Administrators to Multiple End Customers for more details.
   • Manage Tags: Click the checkbox alongside the customer name and click Manage Tags.

     The Manage Tags sidebar is displayed.

     Add tags by typing in the Tags field.

     Note: You can add up to 20 tags per End Customer, and each tag must begin with an alphabet, be no longer than 60 characters, use only letters (A–Z, a–z), numbers (0–9), or the special characters (such as -, #, :, ., $, *, and _) and cannot contain spaces.
   • Delete: Click the checkbox alongside the customer name and click Delete.

     A delete configuration confirmation dialog box appears. Type the word Delete to confirm. Click Delete Property to confirm deletion.