Navigating the RUCKUS One Portal

The RUCKUS One web interface is a graphical user interface (GUI) for managing and monitoring your networking devices, venues, and wireless networks.

After you complete signing up for a RUCKUS One account, you can access the RUCKUS One web interface from any device (desktop, laptop, or smart phone) that is connected to the Internet.

Primary Elements of the RUCKUS One GUI
Table 1. GUI Elements
Number Name Description
1 Navigation bar Use the navigation bar to navigate through the main pages of the portal, which include:
  • Dashboard
  • AI Assurance
  • Venues
  • Clients
  • Wi-Fi
  • Wired
  • SmartEgdge
  • Network Control
  • Business Insights
  • Administration
2 Content area When you click an item on the navigation bar, the related information (tables, lists, graphs, configuration options, and so on) displays in the content area. By default, the following information is displayed:
  • Alarms
  • Incidents
  • Client Experiences
  • Venues
  • Devices
  • Clients
  • Wi-Fi Traffic Reports
    • Connected Clients Over Time
    • Top 5 SSIDs by Traffic
    • Top 5 Applications by Traffic
    • Top 5 SSIDs by Clients
  • Map
3 Add Click Addto add a venue, wi-fi network, or a device.
4 (Alarm indicator) Click to view the latest alarms that have occurred on the controller and managed APs or ICX switches. If a number is displayed above the icon, it indicates the number of new alarms that have occurred since you last viewed the list.
5 (Activities) Click to view events including an audit log of the steps taken as part of the activity, as well as the time required to perform each action and the success or failure of each step within the activity.
6 (Help) Click to display a list of links to the RUCKUS One online documentation:
  • Documentation Center: View the complete online documentation for RUCKUS One.
  • How-To videos: View RUCKUS One training videos that have been posted on YouTube.
  • Help for this page: Display help information that is specific to the current page.
  • Supported Device Models: Go to the RUCKUS One supported device models page.
  • Firewall ACL Input: Display the firewall configuration information.
  • Contact Support: Open the chat window.
  • Open a Case: Open a RUCKUS Support case.
  • My Open Cases: View your open cases with the RUCKUS Support.
  • Privacy: View the RUCKUS One Privacy Policy.
7 Account Displays your first and last name, and company name, as recorded in your RUCKUS One account profile. Click to view links for managing your account:
  • My Profile: Click to edit the time zone and event details level that have been configured for your RUCKUS One account.
  • Change Password: Click to edit your RUCKUS CommScope profile password.
  • Log Out: Click to log out of RUCKUS One.
8 Filters

Fiters for filtering alarms, incidents, and client experience with the followin options:

  • Entire Organization or choose a specific venue from the list.
  • Last 24 Hours , Last 7 Days, or Last 30 Days, or select a date from the calender.