Navigating the RUCKUS One Portal

The RUCKUS One web interface is a graphical user interface (GUI) for managing and monitoring your networking devices, venues, and wireless networks.

After you complete signing up for a RUCKUS One account, you can access the RUCKUS One web interface from any device (desktop, laptop, or smart phone) that is connected to the Internet.

Primary Elements of the RUCKUS One GUI
Table 1. GUI Elements
Number Name Description
1 Navigation bar Use the navigation bar to navigate through the main pages of RUCKUS One:
  • Dashboard
  • AI Assurance
  • Venues
  • Clients
  • Wi-Fi
  • RWG
  • Wired
  • SmartEdge
  • Network Control
  • Business Insights
  • Administration
2 Content area When you click on an item on the navigation bar, the related information (tables, lists, graphs, configuration options, and so on) displays in the content area. By default, the following information is displayed:
  • Alarms
  • Incidents
  • Client Experiences
  • Venues
  • Devices
  • Clients
  • Wi-Fi Traffic Reports
    • Connected Clients Over Time
    • Top 5 SSIDs by Traffic
    • Top 5 Applications by Traffic
    • Top 5 SSIDs by Clients
  • Map
3 Add Click Addto add a Venue, Wi-Fi network, or a Device.
4 (Alarm indicator) Click the bell icon to view the latest alarms that have occurred on the managed APs or ICX switches. If a number is displayed above the icon, it indicates the number of new alarms that have occurred since you last viewed the list.
5 (Activities) Click the clock icon to view events including an audit log of the steps taken as part of the activity, and the time required to perform each action and the success or failure of each step within the activity.
6 (Help) Click the Help icon to display:
  • What's New : Displays RUCKUS One Release Notes.
  • How-To Videos: Displays the RUCKUS One training videos on YouTube.
  • Help for this page: Displays context-sensitive online help for the current page.
  • Supported Device Models: Displays the RUCKUS One supported network devices.
  • Firewall ACL Input: Displays the firewall configuration information in the sidebar.
  • My Open Cases: Displays your open cases with the RUCKUS Support.
  • Privacy: Displays the RUCKUS One Privacy Policy.
7 Account Displays your first and last name, and company name, as recorded in your RUCKUS One account profile. Click the account icon to display links for managing your account:
8 Filters

The filters for filtering alarms, incidents, and client experience with the following options:

  • Entire Organization or choose a specific venue from the list.
  • Last 24 Hours , Last 7 Days, or Last 30 Days, or select a date from the calender.