Before You Begin

To begin using RUCKUS One, you must maintain the following items:
CAUTION: You must ensure that no RUCKUS Wireless controllers (for example, SmartCell Gateway, SmartZone, or Unleashed) exist on the network. If the AP that you are connecting to the RUCKUS One detects a RUCKUS Wireless controller on the network, it will connect that controller instead of the RUCKUS One.

Supported Web Browsers

The RUCKUS One portal is primarily accessible using a web browser. Before signing up for RUCKUS One or logging in to the web interface to manage your networks, verify that you are using a supported browser.

The following table lists the web browsers that RUCKUS One supports.

Table 1. Supported Web Browser Versions
Browser Release
Google Chrome 57.0.2987.110 and later
Apple Safari 10.0.3 (12602.4.8) and later
Mozilla Firefox 52.0 and later

If you use an unsupported web browser, you may experience issues displaying the elements on the web interface.