Getting to Know the Dashboard

The default Dashboard is immediately displayed after you successfully log in to your RUCKUS One account and also when you select the Dashboard menu option. It provides a snapshot of the information most important to you, displayed as interactive data widgets and report widgets. The Table 1 describes the organization and functions provided on the default Dashboard.

Dashboard: A Snapshot of Your Networks
Table 1. Default Dashboard Elements
Number Element Description
1 Click the icon to access your My Dashboards sidebar, where you can import your customized dashboard canvases and select them for display.
2 Click Add... to add a Venue, Wi-Fi network, or a Device (Wi-Fi AP, Switch, or RUCKUS Edge).
3 The venues filter allows you to control the scope of data displayed on the Dashboard. The default setting is Entire Organization, meaning information for all of your Venues is displayed. The drop-down menu allows you to select one or more specific Venues to see only their information.
4

The time/date filter allows you to control the period for which data is displayed.

Click the button to select from predefined options: Last 8 Hours (the default setting), Last 24 Hours, Last 7 Days, and Last 30 Days, or select a custom period within the last 30 days using the calendar widget.
5 Informational widgets

The top portion of the Dashboard's content area is organized into individual tiles (or widgets) displaying the following information and providing quick access to additional details when you click the icon:

  • Alarms: Displays the total number of active alarms and displays an interactive pie chart ring color-coded by alarm severity.

    Click the icon to display details for all new alarms and cleared alarms, as well as clear all alarms with a single click.

  • Incidents: Displays the total number of incidents and displays an interactive pie chart ring color-coded by incident severity.

    Click the icon to go to the Incidents page to view details of each incident.

  • Client Experience: Displays the following KPI metrics:
    • Connection Success
    • Time To Connect
    • Client Throughput
    • Online APs
    • AP Capacity

    Click the icon to go to the Network Assurance > Health page, where you can access additional data and KPIs.

  • Venues: Displays the total number of existing Venues and displays an interactive pie chart ring color-coded by Venue status.

    Click the icon to go to the Venues page to view details for each venue.

  • Devices: Displays the total number of each type of supported device and displays an interactive bar graph color-coded by device status.
    • Click the icon to go to the Wi-Fi > Access Points page.
    • When there are no devices of a specific type, an Add option is provided.
    • When there are one or more devices of a specific type, click the number at the end of the bar graph to go to the applicable GUI page to view device details.
  • Clients: Displays the total number of Wi-Fi clients, AP Wired clients, and Switch Wired clients and displays an interactive bar graph color-coded by client status.
    • Click the icon to go to the Wireless Clients page.
    • When there are one or more clients of a specific type, click the number at the end of the bar graph to go to applicable GUI page to view device details.
  • Did you know?: Displays quick insights curated by the system based on the previous week's data.
    • Top venues with the highest number of incidents
    • Top applications in terms of users
    • Busiest WLAN in terms of users, including its percentage of the total users
    • Average daily airtime utilization per radio band, including the percentage of change from the week prior
    • L3 authentication failure trends
    The insights pages rotate periodically or may be user selected. The insights are impacted by the Venue filter, but not impacted by the time/date filter.
6 Report widgets The reports section has the following tabs of interactive report widgets:
  • Wi-Fi: When selected, displays Wi-Fi (AP)-related reports.
  • Switch: When selected, displays switch-related reports.
  • RUCKUS Edge: When selected, displays RUCKUS Edge-related reports.

Click See more reports to go the Reports page.
7 Map Displays location markers within the Google map. The markers are color-coded based on Venue status and are interactive, responding to cursor hover (for brief details in pop-up form) and cursor click (for immediate access to the Venue's details and configuration pages).
Note: When a number or the name of an object managed by RUCKUS One (Venue, AP, Switch, Network, Client) is displayed in blue, that is a clickable link to the detail page of the object. For example, the number of APs in the Devices widget on the Dashboard links to the AP List page.

Color-Coding of Widgets for Alarms, Incidents, Venues, and Devices

The color-coded pie charts and bar graphs represent the total numbers of alarms, incidents, venues, and devices, utilizing colored line segments to denote the different severities (for alarms and incidents) and status (for venues and devices).

Segmented Color Coding

Alarms

  • Red: Critical alarms
  • Dark Yellow: Major alarms

Incidents

  • Red: P1 Incidents
  • Dark Orange: P2 Incidents
  • Dark Yellow: P3 Incidents
  • Yellow: P4 Incidents

Venues

  • Green: Operational
  • Gray: In Setup Phase
  • Red: Requires attention

Devices

  • Green: Operational
  • Red: Require attention action/Disconnected from Cloud
  • Gray: In Setup Phase & Offline
  • Red: Alerting