Getting to Know the Dashboard

The Dashboard, which is the first page that displays after your log in to the RUCKUS One, provides a snapshot of the AI-based analytics, networks, venues, devices, alarms, incidents, and wireless clients associated with networking devices.

Dashboard: A Snapshot of Your Networks


Table 1. Dashboard Elements
Number Tile's Name Description
1 Alarms

Displays the number of uncleared alarms that have been generated on your networks. When no alarms have been generated, the message No active alarms displays under Alarms.

2 Activities Displays the activities in your network.
3 Help Displays the following information:
  • What's New: Opens the most current version of the RUCKUS One Release Notes.
  • How-To Videos: Opens the how-to videos on YouTube.
  • Help for this page: Opens the contextual help topic.
  • Supported Device Models: Opens the RUCKUS One Supported Devices web page.
  • Firewall ACL Inputs: Displays information for the firewall settings.
  • My Open Cases: Opens the RUCKUS Support pages and displays the Cloud Cases that are opened.
  • Privacy: Opens the RUCKUS One Privacy page.
4 Account Displays the initials of the first name and the last name of the user account. When clicked, a menu displays the following options:
  • User Profile: Displays the user profiles.
  • Change Password: Opens the Edit Your Profile page.
  • Log Out: Logs out from RUCKUS One.
5 Add Click Add to add a Venue, Wi-Fi network, or a Device (Wi-Fi AP or a Switch).
6 Dashboard The content area of the RUCKUS One Dashboard displays the following information:
  • Filters: From the upper-right corner of the page, you can use the following filters for filtering alarms, incidents, and client experience:
    • Entire Organization or choose a specific venue from the list.
    • Last 24 Hours , Last 7 Days, or Last 30 Days, or select a date from the calender.
  • Alarms: Displays the number of active alarms. Click the expand > icon to display the alarms.
  • Activities: Displays the number of incidents. Click the expand > icon to go to the Incidents page.
  • Client Experience: Displays the reports with the following information:
    • Connection Success
    • Time To Connect
    • Client Throughput
    • Online APs
    • AP Capacity

      Click the expand > icon to go to the Health page.

  • Venues: Displays the number of existing venues. Click the expand > icon to go to the Venues page.
  • Devices: Displays the number of access points and switches. This tile has the following options:
    • Click Add Access Point to add an AP.
    • Click Add Switch to add a switch.

    Click the expand > icon to go to the Wi-Fi Devices page.

  • Clients: Displays the number of Wi-Fi clients, the number of wired clients. Click the expand > icon to go to the Wi-Fi Clients page.
  • The Reports section has the following tabs:
    • Wi-Fi: When selected, displays Wi-Fi (AP)-related reports.
    • Switch: When selected, displays switch-related reports.
    • RUCKUS Edge: When selected, displays Edge-related reports

      Click See more reports to go the Reports page.

  • Map: Displays the venue location markers within the Google map.
7 AI Assurance Displays incidents under AI Analytics, and health, service validation, config changes, and video call QoE under Network Assurance.
8 Clients Displays the number of Wi-Fi clients currently connected to the managed APs, and the number of the clients connected to a switch.
9 Venues Displays the number of venues that have been added. To view a summary of the venues, including their locations, descriptions, networks, number of APs, and number of active clients, switches, and switch clients, select a venue listed under Venue.
10 Wi-Fi Displays the number Wi-Fi APs that have been added to RUCKUS One.
Select an AP or a switch to view a summary of the APs, including their names, statuses, models, IP addresses, serial numbers, MAC addresses, venues in which they are deployed, mesh roles, and the number of active clients.
11 Wired Displays the number of switches that have been added to your RUCKUS One account.
To view a summary of the switches, including their names, statuses, models, IP addresses, serial numbers, MAC addresses, venues in which they are deployed, and the number of active clients, select Wired on the navigation bar.
12 Gateway Displays the following sub-menus:
  • RUCKUS Edge: Displays the number of RUCKUS Edge devices that have been added to RUCKUS One. You can view a summary of each associated RUCKUS Edge device, including their name, status, model, IP address, serial number, MAC address, venue in which they are deployed, and number of active clients.
  • RUCKUS WAN Gateway: Displays the RUCKUS WAN gateways that have been added to RUCKUS One, including the gateway names, cluster status, gateway status, associated venue, and FQDN or IP address.
13 Network Control Under Network Control , the following options are available:
  • My Services: Displays all the configured services pertaining to connectivity, security, application, and guests and residents.
  • Service Catalog: Displays the RUCKUS One service catalog:
    • Connectivity
      • DHCP for Wi-Fi: Provides client DHCP address assignments from RUCKUS AP.
      • DSPK: RUCKUS dynamic Pre-shared key service.
    • Security
      • Firewall: Provides DDoS and ACL to protect your devices.
    • Application
      • mDNS proxy: Proxy multicast DNS for discovery of layer 2 services
      • Wi-Fi Calling: Identifies clients using Wi-Fi calling and provides enhanced QoS.
    • Guests & Residents
      • Portal: Creates a web authentication guest portal for end-user connectivity.
  • Policies & Profiles: Displays the following options for adding a policy or a profile:
    • RADIUS Server
    • Access Control
    • Client Isolation
    • Rogue AP Detection
    • Syslog Server
    • VLAN Pools
    • SNMP Agent
14 Business Insights Under Business Insights, you can view the following options:
  • Data Studio—A next-generation reporting tool that is fast and intuitive. It is easy to use and provides a rich user interface to create and edit charts and dashboards.
  • Reports—The Reports module comes with a wide variety of pre-packaged reports that will help you to track network performance, traffic patterns,application usage, and so on. Reports dashboard provides summary of some commonly accessed portions of the more detailed reports that are available. The summary views provide high-level information, and you can drill down to the level of individual network components and devices.
15 Templates Templates in RUCKUS One provide predefined configuration frameworks that simplify and standardize network setup across multiple devices and sites. You can use templates to define consistent settings for various services, such as authentication, certificates, and policies.

The Templates menu allows you to view, create, modify, and apply configuration templates for supported service types. It also displays the enforcement status, drift information, and the date when the template was last applied.
16 Administration Displays Activities, Events, and Administrative Logs under Timeline and Settings, Administrators, Notifications, Subscriptions, Version Management, and ZD Migration under Account Management.
17 Click the dog icon to invoke the RUCKUS DSE which offers dynamic data visualization via customizable widgets and canvases, guided by an AI Onboarding Assistant.
Note: References to the name of an object managed by RUCKUS One (Venue, AP, Switch, Network, Client) is displayed in blue to represent a link to the detail page of the object. For example, the MAC address under Alarms on the Dashboard links to the AP details page.

Color-Coding of Numbers for Venues, APs, Switches, and Clients

The segmented color lines around the numbers of venues, APs, switches, and clients indicate the statuses of the venues, APs, and switches.
Segmented Color Coding

Alarms

  • Red: Critical alarms
  • Dark Yellow: Major alarms

Incidents

  • Red: P1 Incidents
  • Dark Orange: P2 Incidents
  • Dark Yellow: P3 Incidents
  • Yellow: P4 Incidents

Venues

  • Green: Operational
  • Gray: In Setup Phase mode
  • Red: Require attention action

Devices

  • Green: Number of operational APs
  • Red: Require attention action/Disconnected from Cloud
  • Gray: In Setup Phase
  • Red: Alerting