Onboarded Systems
The Onboarded Systems page displays the list of your SmartZone controllers that have onboarded to the system and also view additional information regrading their connection status, firmware versions, and so on.
In RUCKUS AI, you can access only your account information. If you are a third-party user requiring access to other accounts to manage them, for example, a VAR user requiring access to your customer's account, you can access the customer account only by onboarding the SmartZone controller. After the SmartZone controller is onboarded, a license is attached to the account. The controller data is made available after onboarding. However, access to the controller data is only possible when the license account IDs for the controller and RUCKUS AI are the same.
- Status:
Displays the connection status of the onboarded controller. If the
controller has onboarded and connected successfully, and if data is
transmitted to RUCKUS AI, the
status is displayed in Green. If the controller is offboarded and not sending any data,
the status is displayed in Grey. If the onboarding is in progress, the status is displayed in
Yellow. If the
connection to the controller is lost, or when data is not transmitted, the
status is displayed in Red.
You can also pause the pointer over the status to read more information about the status.
- Accounts: Displays the name of all the partner accounts.
- Name: Displays the name of the controller.
- Added Time: Displays the time when the controller was onboarded to the RUCKUS AI system.
You can select the number of onboarded systems displayed in the table from the Show rows drop down at the bottom of the table. The range is from five systems per table to 200 systems per table. Click Delete icon () to delete the onboarded system information from the table.
In some partnerships where more than two organizations are involved, a primary account holder is defined as the one that owns the SmartZone controller and the secondary account holder is the one that has a RUCKUS AI license but does not own a controller. However, the primary account holder can onboard the controller to the secondary account. In this arrangement, networking data from the SmartZone network of the primary account holder can be streamed to the RUCKUS AI account of secondary account, and the secondary account holders can view data directly in their accounts even though they do not own the controller.