Adding an Identity

From the RUCKUS One web interface, you can configure the identity. You can assign a VLAN and Identity Group to the connected client. It is recommended that you create a Identity Group before you create an identity.

Complete the following steps to add an identity.
  1. On the navigation bar, click Clients > Identities List.
    The Identity Management page is displayed.
  2. Click Add Identity.
    The Create Identity dialog box is displayed.
  3. Enter a name for the identity.
  4. (Optional) Enter a display name for the identity.
  5. (Optional) Enter a valid email.
  6. (Optional) Enter a valid phone number.
  7. (Optional) Enter description.
  8. For Identity Group, select a Identity group from the list.
    To add a Identity group, refer to Adding an Identity Group.
  9. (Optional) For VLAN, select a VLAN ID ranging from 1 through 4094.
  10. Under Devices, click Add Device to add devices you wish to associate to this identity. For more information, refer to Adding a Device to an Identity.
  11. Click Apply to create an Identity. The newly created identity appears in the Identities tab on the Identity Management page.

You can click an identity name in the list to view the identity details page. The Overview tab provides a comprehensive view of an identity, including its details, performance, connected devices, traffic, and application usage.

You can use the filter to view data for the last 1 hour, 24 hours, or 30 days.
Note: The Identity Health, Traffic, and Top 10 Applications by Traffic Volume panels display metrics based on historical data and may reflect updates with a delay of up to 15 minutes.
  • Identity Health: Provides an aggregated view of the connection quality and performance of all devices associated with an identity. It displays the following metrics:
    • Time to Connect: Displays the average percentage of successful Wi-Fi connections across all clients that meet the SLA threshold configured in the AI Assurance Health page.

      This metric measures the time taken for each client to complete key connection stages such as 802.11 authentication, association, Layer 2 authentication, and DHCP IP assignment. Time taken for Layer 3 authentication is excluded.

    • Client Throughput: Displays the average percentage of Wi-Fi sessions across all clients that have a client throughput that meet the configured SLA threshold configured in the AI Assurance Health page.

      This metric measures the downlink throughput estimate of the client, taking into consideration RF channel conditions, interference, channel contention, and client capabilities.

  • Traffic: Displays the total volume of user traffic for devices associated with an identity, including both transmitted (Tx) and received (Rx) data. The data is visualized in a donut chart segmented into Tx and Rx, with the overall traffic volume displayed at the center.
  • Top 10 Applications by Traffic Volume: Displays the top 10 applications based on traffic consumption for devices associated with the Identity. The list shows each application along with its corresponding traffic volume for a detailed usage breakdown. Data is also visualized in a donut chart, segmented by applications, with the total traffic volume displayed at the center.

  • Associated Devices: Displays the total number of devices linked to an identity. The data is visualized in a donut chart, with the overall device count displayed at the center. This count includes both currently and previously connected devices.