You can view and manage identities in the RUCKUS One web interface.

1. On the navigation bar, select Clients > Identities List.
   The Identity Management page is displayed, defaulting to the Identities tab.

   The Identities tab displays the following information.

   • Identity Name: Displays the name of the identity as a hyperlink. Clicking the hyperlink opens the details page of Identity, which displays the configured information for the selected identity.
   • Display Name: Displays the display name of the identity. When a display name is configured, it replaces the Identity Name in the Identity column across related tables in the RUCKUS One web interface.
   • Status: Displays the status of the identity (Active or Blocked).
   • Email: Displays the email address associated with the identity.
   • Phone: Displays the phone number associated with the identity.
   • Description: Displays additional information or notes configured for the identity.
   • Identity Group: Displays the identity group to which the identity belongs. The group name is a hyperlink. Clicking the hyperlink opens the detail page of the Identity Group page. Refer to Managing Identity Groups for more details.
   • VLAN: Displays the VLAN ID assigned to the identity (range: 1–4094).
   • Assigned AP: Displays the access point assigned to the identity.
   • Assigned Port: Displays the switch port assigned to the identity.

   You can use the Search option to display only the table entries matching the specified Identity Name, Display Name, Email, or Description; enter a minimum of two characters. Additionally, you can filter the list by selecting one of the options from the Identity Group drop-down list. The Identity Group drop-down includes all available identity groups.

   You can customize which fields appear in the table by clicking the icon and selecting or deselecting the desired column names. Drag and drop individual column names up or down the list to customize the left‑to‑right column display in the table. Optionally, you can click Reset to default to have the default subset of columns. Click Clear Filters to reset the filters.

   You can sort the list by clicking the associated column header.

2. Click the Identity name.

   The details page of the identity is displayed. The page includes the Overview, Devices, Certificates, DPSK Passphrases, and Mac Addresses tabs and opens the Overview tab by default.

   • Overview: The Overview tab displays the following details:
     Note: The Identity Health, Traffic, and Top 10 Applications by Traffic Volume panels display metrics based on historical data and may reflect updates with a delay of up to 15 minutes.
     • Identity Health: Provides an aggregated view of the connection quality and performance of all devices associated with an identity. It displays the following metrics:
       • Time to Connect: Displays the average percentage of successful Wi-Fi connections across all clients that meet the SLA threshold configured in the AI Assurance Health page. This metric measures the time taken for each client to complete key connection stages such as 802.11 authentication, association, Layer 2 authentication, and DHCP IP assignment. This metric does not include the time taken for Layer 3 authentication.
       • Client Throughput: Displays the average percentage of Wi-Fi sessions across all clients that have a client throughput that meet the configured SLA threshold in the AI Assurance Health page.

         This metric measures the downlink throughput estimate of the client, taking into consideration RF channel conditions, interference, channel contention, and client capabilities.

     • Traffic: Displays the total volume of user traffic for devices associated with an identity, including both transmitted (Tx) and received (Rx) data. The data is visualized in a donut chart segmented into Tx and Rx, with the overall traffic volume displayed at the center.
     • Top 10 Applications by Traffic Volume: Displays the top 10 applications based on traffic consumption for devices associated with the identity. The list shows each application along with its corresponding traffic volume for a detailed usage breakdown. Data is also visualized in a donut chart, segmented by applications, with the total traffic volume displayed at the center.

     • Associated Devices: Displays the total number of devices linked to an identity. The data is visualized in a donut chart, with the overall device count displayed at the center. This count includes both currently and previously connected devices.

   • Devices: Displays devices associated with the identity, including connection details and status. Refer to Viewing and Associating Devices for an Identity for more details.
   • DPSK Passphrases: Displays and manages DPSK passphrases associated with the identity. Refer to Managing DPSK Passphrases
   • Certificates: Displays certificates issued to the identity for authentication. Refer to Viewing Certificates for an Identity.
   • Mac Addresses: Displays and manages MAC addresses associated with the identity. Refer to Managing MAC Addresses for an Identity.
3. Click Add Identity to add a new identity. Refer to Adding an Identity.
4. (Optional) Select the checkbox along side the name of the identity name to display and access the following options:
   • Edit
   • Delete

   Refer to Editing or Deleting an Identity.
5. (Optional) Click Import From File to import multiple identity profiles as a CSV file using the import option. Refer to Importing Identities from a CSV File.
6. (Optional) Click the icon to export identities as a CSV file.