Viewing Guest User Details

You can view guest user details to review the SSID to which the guest user is assigned or to determine when the guest user account will expire.

To view the details of a guest user, complete the following steps .
  1. On the navigation bar, click Clients.
    The Clients page is displayed.
  2. Click the Guest Pass Credentials tab.
    A table that displays a summary of all guest users that have been created is displayed.
  3. Select the guest user for which you want to view the details.
    The Guest Details page displays the following information:
    • Guest Type
    • Guest Name
    • Mobile Phone
    • Email
    • Notes
    • Allowed Network
    • Guest Created
    • Access Expires
    • Max. number of clients (that can use the same guest user account)
    • Status shows the status of the connected client, along with the number of clients connected. If the client is online, it is called out as online, in green. If the client is not online, it is called out as offline, in gray.
      Note: A status shown as N/A implies that there are an unlimited number of clients connected to the guest. Unlimited guests can have three statuses: N/A, Disabled, and Expired, unlike the normal guest which can have two additional status: Online and Offline.
      Guest Details
    You can download the GDPR record of the client as a CSV file, by clicking the Actions > Download Information option available in the Guest Details window. Open the file to view the details such as guest name, mobile number (along with relevant country code), guest creation, and expiry date.
    Note: The Download Information option is available for all users except Guests Manager.

    In addition, a static table at the bottom of the report displays a list of accessible information, who can access each information, and why they are allowed to access.

    You can also find the following links in the upper-right corner of the Guest Details screen: