If you need to create multiple guest accounts, instead of creating them one by one, import them into your RUCKUS One account using a comma-separated value (CSV) file. Using the CSV template, you can import up to 250 guest accounts simultaneously.

1. On the navigation bar, select Clients > Wireless > Guest Pass Credentials.
   The Guest Pass Credentials sidebar is displayed.
2. In the upper-right corner of the Guest Pass Credentials tab, click Import from file.
   The Import from file sidebar is displayed.

   

3. Click Download template to download the template.
4. Using a spreadsheet program, open the CSV file.
5. Complete the following fields to identify the user of this guest pass:
   • Guest Name: Enter the name of guest (between 1 through 256 characters).
   • Mobile Phone: (Optional) Enter the mobile phone number of the guest. The mobile phone number must follow the format: + {country code}-{area code}-{phone number}. For example, you can type +1-408-888-8888.
   • Email: (Optional) Enter the email address of the guest.
   • Notes: (Optional) Add any notes or additional information about the guest (maximum of 180 characters).
   • Password: (Optional) Enter the password (maximum 16 characters). If the password field is empty when you upload the CSV file, RUCKUS One will automatically generate the guest password.
6. Save the CSV file.
7. In the Import from file form, click Browse, and then locate the CSV file, and then click Open. Alternatively, drag and drop the CSV file to the gray box in the Import from file sidebar.
8. Configure the following options:
   • Allowed Network: Select a network to which you want this guest to have access. Only managed guest networks appear on this list. If you have not created a managed guest network, this list will be empty.
   • Pass is valid for: Select the number of hours or days for which the guest pass will be valid.
   • Pass is valid from: (Optional) Select either Now or First Login.
   • Number of devices: Select the number of client devices on which the guest pass can be used simultaneously. A single guest pass can be used for up to five (5) client devices. In addition, you have the option of adding unlimited number of client devices.
   • Send to Phone: Select this check box to send the guest pass information to the guests' mobile phones via SMS. This option requires a Mobile Phone number be defined.
   • Send by Email: Select this check box to send the guest pass information to the guests' email addresses. This option requires an Email address be defined.
   • Print guest pass: Select this check box to print a hard copy of the guest pass information, which you can give to the guest user.
     Note: If you are printing guest pass information, remember to temporarily disable the pop-up blocker of your web browser (if enabled).
     You can click multiple guest pass delivery methods.
9. Click Import.
   RUCKUS One sends the guest pass information to the guests using the delivery methods you selected. The Guest Pass Credentials page refreshes and the guest accounts you imported are displayed.