If you have a user that requires temporary access to the network (for example, a company visitor or a temporary worker), you can create a guest pass for that person.

1. From the menu, select Clients > Wireless > Guest Pass Credentials.
   The Guest Pass Credentials page is displayed.

   

2. If you see the message “Guest cannot be added since there are no guest networks,” click the Add Guest Pass Network option.
   A modified version of the network wizard window appears with the network type preset as Captive Portal - Guest Pass. Complete the rest of the steps in Creating a Network That Uses a Captive Portal with a Guest Pass to add the guest network.
3. Click Add Guest.
   The Add Guest Pass sidebar is displayed.

   

4. Complete the following fields to identify the user of this guest pass:
   • Guest Name: Enter the name of the guest.
   • (Optional) Mobile Phone: Enter the mobile phone number of the guest. The mobile phone number must follow the format: + {country code}-{area code}-{phone number}. For example, you can type +1-408-888-8888.
     Note: The default country displayed in the Mobile Phone field is based on your web browser locale.
   • (Optional) Email: Enter the email address of the guest.
   • (Optional) Note: Enter any notes or additional information about the guest.
   • Allowed Network: Select a network to which you want this guest to have access. Only managed guest networks appear on this list. If you have not created a managed guest network, this list will be empty.
   • Pass is valid for: Select the number of hours or days for which the guest pass will be valid.
   • Pass is valid from: Select either Now or First Login.
   • Number of devices: Select this checkbox to limit the number of devices on which the guest pass can be used simultaneously, and enter the required value.
     • Enter a value between 1 and 100 (3 is the default value) when the Number of devices checkbox is selected.
     • The device limit is set to Unlimited when the Number of devices checkbox is cleared.
   • Guest Pass: Select one of these options to create the password:
     • Auto generated: RUCKUS One generates a random password.
     • Manual: You can configure a custom password.
       Note: You can enter up to 16 alphanumeric characters. The password must be at least 6 characters long.
5. Specify how you want the guest user to receive the instructions for activating the guest pass. Options include:
   • Send to Phone: Select this checkbox to send the guest pass information to the guest's phone via SMS. This option requires a Mobile Phone number be defined.
   • Send by Email: Select this checkbox to send the guest pass information to the guest's email address. This option requires an Email address be defined.
   • Print Guest Pass: Select this checkbox to print a hard copy of the guest pass information, which you can give to the guest user.
     Note: If you are printing the guest pass information, remember to temporarily disable the pop-up blocker of your web browser (if enabled).
     You can select multiple guest pass delivery methods.
6. Click Add.
   RUCKUS One sends the guest pass information using the delivery methods you selected. The Guest Pass Credentials page refreshes, and an entry for the guest pass you created is displayed.