Viewing Guest Passes

You can view a summary of all the guest passes that have been created in your RUCKUS One account.

  1. On navigation bar, click Clients to expand the menu and select one of the following.
    • Wireless
    • Wired
    • Identity Management
  2. Under Wireless, select Guest Pass Credentials or click Wireless > Wireless Clients List, and select Guest Pass Credentials tab.
    The Guest Pass Credentials page displays a table that summarizes all existing guest passes. Available information on each guest pass includes:
    • Created: Date and time when the guest pass was created.
    • Name: Name of the guest user.
    • Phone: Phone number of the guest user.
    • Email: Email address of the guest user.
    • Type: Type of user account.
    • Allowed Network: SSID of the network to which the guest user has access.
    • Expires: Date and time when the guest pass will expire.
    • Status: Current connection status of the guest user.
      Note: A status shown as N/A implies that there may be an unlimited number of clients connected to the guest. Unlimited guests can have one of the three statuses: N/A, Disabled, and Expired, unlike the normal guest which can have two additional statuses: Online and Offline.
    • : Click to view the guest pass details, which displays all the preceding information in the Guest Details dialog box. For more information, refer to Viewing Guest User Details.

    References to the name of an object managed by the RUCKUS Cloud portal (Created, Name, and Allowed Network ) is displayed in blue to represent a link to the detail page of the object

    If you have a large number of guest passes, use the filtering options to display guest passes based on the criteria you specify. For example, if you know the name, phone number, or email address of the guest user, enter it in the first field. If you want to filter the results further, click the Creation Time check box or select the Type (Managed, Self sign in), Allowed Network, or Expires (Show or Hide expired guests) fields.

    Viewing Guest Passes