Generating a New Guest User Password

If you want to guest user to use a different password (for example, if the password has been compromised) to access the network, you can generate a new guest user password.

To generate a new guest user password, complete the following steps.

  1. On the navigation bar, click Clients and under Wireless select Guest Pass Credentials (or select Clients > Wireless Clients List and click Guest Pass Credentials tab).
    The Guest Pass Credentials page is displayed. A table that displays a summary of all guest users that have been created appears.
  2. Click the check box next to the guest user name for whom you want to generate a new password.
    Note: The Guest New Password option appears for the guest pass account that is active.
  3. Click Generate New Password.
    Using the Generating New Password Option
  4. Specify how you want to send the new password to the guest user by selecting one or more of the following check boxes:
    • Send to Phone

    • Send by Email

    • Print Guest Pass

    Generating New Password
  5. Click Generate.

    RUCKUS One generates the new password and sends it to the guest user using the delivery method or methods that you selected in the previous step.