If you want a guest user to use a different password (for example, if the password has been compromised) to access the network, you can generate a new guest user password.

1. From the navigation bar, select Clients > Wireless > Guest Pass Credentials.
2. Click the check box for a specific guest user, then click the Generate New Password option that appears above the table. Alternatively, click the name of the guest user and in the Guest Details sidebar, click Actions > Generate New Password.

   

   The Generate New Password pop-up appears.

   

3. Choose one of the following options:
   • Auto generated: A random password is generated by RUCKUS One.
   • Manual: You can configure a custom password.
4. Specify how you want to send the new password to the guest user by selecting one or more of the following check boxes:

   • Send to Phone

   • Send by Email

   • Print Guest Pass

   Note: The Send to Phone and Send by Email options are selectable only if the guest user's applicable contact information is configured. For example, if no email address is configured, then the Send by Email option is grayed out and not selectable.
5. Click Generate.

   RUCKUS One generates the new password and sends it to the guest user using the delivery method or methods that you selected.