Associating a Device to an Identity

Device association in identity management allows administrators to consolidate devices that were previously distributed across multiple identities—especially when they connect using non‑username methods such as Open or PSK authentication. This feature preserves existing network attributes while improving inventory accuracy, policy consistency, and operational visibility.

Before using this feature, ensure that the network is associated with an Identity Group. Devices connecting without usernames may automatically spread across multiple identities; using device association, administrators can reorganize and unify these devices under the appropriate identity for better lifecycle management.

Note: You cannot change the identity associated with a client that is authenticated by DPSK, Certificate, or SAML; those authentication methods are identity-specific.
Note: Devices cannot be moved between different Identity Groups.
  1. From the navigation bar, select Clients > Identity Management > Identities List.
    The Identity Management page displays the Identities sub-tab..
  2. Click on the name of the identity you want to modify.
    The identity's Overview page is displayed.
  3. Select the Devices tab.
  4. Select the device you want to reassign and click Associate Device. The Select Identity sidebar is displayed, allowing you to choose the target identity.
    Note: You cannot change the association for devices authenticated through DPSK, Certificate, or SAML‑based methods.
    Note: You can associate up to 100 devices in a single request.
    Associating a Device to a Different Identity
  5. Click Change.

    A confirmation message appears on the Activities page after the operation completes.