Before adding an AP or switch to your RUCKUS One account, you must verify that the RUCKUS AP or RUCKUS ICX switch that you are adding to your account is supported by RUCKUS One. RUCKUS recommends that you keep a record of the serial number of the AP or switch that you want to connect to RUCKUS One. You can find the serial number of the AP on the serial number sticker affixed to the bottom of the AP.