Managing MSP Administrators

To configure the MSP administrators of a customer, perform the following steps..
  1. In the Customers page, choose an account under the Name column and then click Manage Admin.
    The Manage MSP Administrators dialog box appears.
    Manage MSP Administrators
  2. Check the administrator under the Name column and select the role from the drop-down under the Role column.
    Note: The role of managing a customer is different from the role of logging in to the MSP portal. MSP administrators with Prime Admin role can see all customers. MSP administrators assigned with other roles can only see the end customer assigned to him/her.
  3. Click Save.