The RUCKUS Cloud MSP maintains maximum control over the end Customer dashboard. Also, RUCKUS Cloud MSP can zero-out the licenses (or set up an expiry date of that service) to stop the end customer's network from operating.

We will also be adding additional operations that would allow RUCKUS Cloud MSP to "freeze" the end customer network and unfreeze with the click of a button.

We will also be releasing APIs that would allow the RUCKUS Cloud MSP to better integrate with their operations support system and/or business support system stack so they can provision end customers, add APs, delete APs, add switches, delete switches, reset or delete end customers, directly from the MSP's operational portal, without entering the MSP dashboard. Check with your RUCKUS Partner Account Manager to learn more about roadmap.