Client Connection Diagnostics speeds and simplifies troubleshooting network and wireless client connectivity problem resolution to enable IT to quickly detect and react to potential user experience degradation.

1. From the navigation bar, click Clients to expand the menu.
2. Under Wireless, click Wireless Clients List.
   The Client List page is displayed
3. Click Diagnostics.
4. For Client, enter the MAC address of the client.
5. Select a venue from the drop-down.
6. Click Select to select multiple, available APs and click Apply
   You can select up to 256 APs.
7. Click Trace Connectivity to run the diagnostics.
   The trace begins. The page refreshes to display detailed results.

   

8. Review the results to isolate the problematic step in the process.