Setting up Your Account

You can set up and view your RUCKUS One account details in the Administration page. Your RUCKUS One account information includes your organization's name, address, and phone number.

Complete the following steps to set up your account details.
  1. On the navigation bar, click Administration > Account Management > Settings.
    The Administration page is displayed. The Administration page has the following tabs:
    • Settings
    • Administrators
    • Notifications
    • Subscriptions
    • Version Management
    • ZD Migration
  2. The Settings tab appears by default. Here your can set up or display your account information.
    Account Settings
  3. On this screen you can optionally set any of the following, as necessary:
    Option Description Action
    Default System Language

    By default, the system language is set to English.

    Any account user having the Prime Admin role can modify the default system language to better suit their needs.

    The UI will display in the selected language for all users configured for this account.

    Select your preferred language from the Default System Language drop-down.

    Currently, the following languages are supported:

    • English
    • 日本語 (Japanese)
    • Français (French)
    • Português (Portuguese)
    • 한국어 (Korean)
    • Español (Spanish)
    Map Region The Dashboard displays a map that is zoomed to a specific country. All users in this account will see the selected map region. Change the map region displayed by selecting the desired country from the drop-down.
    Enable access to RUCKUS Support This option grants temporary administrator-level access (21 days) to members of the RUCKUS Support Team for troubleshooting your network or account. Enable this option only when requested by the RUCKUS Support team. Refer to Enabling the RUCKUS Support Option for detailed instructions.
    Enable RUCKUS One Beta Features

    This option enables current and future beta features for this account across all venues, networks, and users. When disabled, any configuration related to beta features will remain available until deleted.

    Refer to Enabling or Disabling RUCKUS One Beta Features for detailed instructions.
    Enable Multi-Factor Authentication (MFA) When enabled, all users of this account are required to set up and use multi-factor authentication. Refer to refer to Enabling Multi-Factor Authentication and Viewing Audit Events for detailed instructions.
    Enable SSO with 3rd Party provider This option allows you to configure single sign-on supported by Microsoft Entra ID (also known as Azure Active Directory). Refer to Enabling SSO with a Third-Party Provider for detailed instructions.
    Application Tokens An application token allows secure API communication between the defined third-party application and RUCKUS One. Refer to Generating Application Token for detailed instructions.