RUCKUS One allows integrating a
customer-owned private SMS provider, like Twilio, Esendex or Others, for Captive Portal OTP
and system-wide usage for users. Each tenant account is provided with an initial pool of 100
free SMS messages, and you can view the current SMS usage and remaining pool for your guest
networks from the RUCKUS One web interface.
The user must have their Twilio
Account SID and authorization token number, or their Esendex API Key, prior to
beginning this task.
On the RUCKUS One web interface,
navigate to Administration > Account
Management > Settings.
In the SMS Provider section,
click Set SMS
Provider.
The Set SMS
Provider sidebar appears.
Select the provider from the
drop-down list. Options include Twilio,
Esendex and Other.
Follow these steps to configure
Twilio as the SMS provider:
Type the string
identifier in Account SID.
Type the authorization
token number in Auth
Token.
Select a medium through
which messages must be sent. Options include:
Messaging Service
Phone
Number
Select a messaging service or phone number from the drop-down
list.
Follow these steps to configure
Esendex as the SMS provider:
Type the API Key.
Follow these steps to configure Other as the SMS provider:
Type the API Key.
Type the Send URL of the SMS provider. It should include
variables for phone number, message, and API key.
Click Save.
The SMS Provider information is
displayed. You can click Change to modify
the provider details or click Remove to remove
the SMS Provider.
By default,
each tenant account is provided with 100 complimentary SMS
messages.
Note: A grace
period is granted on the RUCKUS One platform, permitting users to configure
their own Twilio and Esendex services. This grace period is a one-time
courtesy extended to existing customers who have been using 80 or more SMS
per month, over the past three months.
If the free pool
threshold is surpassed, the system deactivates the default guest WLAN
SMS function after the grace period. The system will also make the SMS
function for self-sign-in on the Captive Portal inactive if the SMS pool
of 100 is depleted, and a private SMS account is not set
up.
In the Free SMS Pool section, you can modify the Utilization
Threshold Alert value used by the system to trigger a notification alarm
when the value is reached. By default, the utilization percentage is set to 80%.
You can set it from 50% to 100%, then click Save to apply your
change.